Newbie on external hard drives.

[haidetfamily]

I realize this is probably a simple question but please be patient and your help would be most appreciated. I have recently purchased the upgrade from 2.0 to 3.0. Before I do the upgrade I would like to save my files on the external hard drive. Here is the catch. The 2.0 version when it opens has no menu bar at the bottom. I tried calling the phone support and they could not figure out how to get my menu bar at the bottom of the screen either. Is there a way I can back up my current files before upgrading?

 

[haidetfamily]

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[John@Parallels]

Do you mean you cannot see Windows taskbar?

 

[haidetfamily]

Marcus

OK- Got the task bar handled just went ahead and upgraded, lost no info. If I want to back my parallels onto an external hard drive I am assuming I simply hook that up while the parallels is open and that drive will show up and I can back it up from there?

 

[John@Parallels]

No, you need to stop Parallels Desktop before backup
After that use either copy folder or clone VM as described in Parallels Desktop for Mac user guide from http://www.parallels.com/en/download/file/doc/Parallels_Desktop_for_Mac_User_Guide.pdf on page 243

 

[haidetfamily]

hard drives

Thanks for your help. I will give it a shot. I appreciate your patience.