No Activation Key

Discussion in 'Parallels Access and Parallels Desktop for Mac' started by JulesD, May 22, 2020 at 5:00 AM.

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  1. JulesD

    JulesD

    Messages:
    1
    Hi guys,

    I recently purchased Parallels Desktop via the App Store and I didn't receive an activation key. I have spoken to the support via email and went I sent screenshots to prove I have purchased the license for 1 year I have not received a response.

    Does anyone know whats going on?
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    5,186
    Hello, unfortunately we haven't find any support ticket associated with your email jule*****@icloud.com
    Could you provide us here with your screenshots please?
    When you click on the Parallels Desktop for App Store icon, what's happen next?
    Any details will be very appreciated.
    Looking forward to your reply.
     

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