No internet connection in fresh Ubuntu install

Discussion in 'Linux Virtual Machine' started by JulianC5, Jun 3, 2023.

  1. JulianC5

    JulianC5 Bit poster

    Messages:
    1
    I can't seem to get internet working in my Ubuntu VM.
    I can reproduce it 100% of the time. I clean install a new Ubuntu VM through the Parallels wizard, and the internet just does not work. No matter which connection setting I choose. Even shared does not work.
    "dhclient eth0" returns "device not found".
     
  2. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    275
    Hello!
    In order to proceed with further investigation, kindly provide us with the below information:
    1. Reproduce the issue.
    2. Collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply.
    Thank you!
     
  3. Tony B.

    Tony B. Bit poster

    Messages:
    1
    Same issue here.
    I opened a ticket on 8/24 (which I've had no response to) - Parallels #4268905
    Clearly I do have connectivity - I am able to browse and download in terminal session(s).
     
    MatthewR20 likes this.
  4. Mikhail Ushakov

    Mikhail Ushakov Parallels Team

    Messages:
    513
    Hi Julian,
    Have you tried reinstalling Parallels Tools? If the issue still remains, kindly collect a report and share its ID with us here.
     
  5. Mikhail Ushakov

    Mikhail Ushakov Parallels Team

    Messages:
    513
    Hi Tony,
    I've moved your ticket directly to the Second Line Team.
     
  6. HarryW8

    HarryW8

    Messages:
    1
    Hello All! I'm having the same problem after upgrading my VM from 20.04 to 22.04. I have connectivity, but it is massively slow. A speed test on the Mac host shows download speeds of 600+ MIPS. The speed test on the Ubuntu VM shows about 5 MIPS. -- 100x slower! (I regularly need to download multi-GB files, so this is a non-starter for me.)
    The adapter shows as
    sudo dhclient enp0s5
    not as eth0.
    I've reinstalled Parallels tools but that didn't help.
    The command "modinfo iwlwifi: isuggests that an Intel driver is being used:
    filename: /lib/modules/5.15.0-84-generic/kernel/drivers/net/wireless/intel/iwlwifi/iwlwifi.ko
    I've spent over a day trying various solutions, but I'm stumped!!
     

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