No Internet Connection, No Ethernet Controller

Discussion in 'Installation and Configuration of Parallels Desktop' started by jayhlee10, Jul 18, 2007.

  1. jayhlee10

    jayhlee10 Bit poster

    Messages:
    1
    I installed Parallels Desktop 3.0 for my MacBook Pro. All seemed fine, but I can't connect to the internet. I tried the recommended troubleshooting steps, but they didn't work. After a little digging, it seems that the "ethernet controller" is missing. Given that I can't connect to the internet, I'm not sure how to get this going.

    Your help would be greatly appreciated. Thanks!

    Jay
     
  2. johnv

    johnv Parallels Team Parallels Team

    Messages:
    181
    Hello, Jay!

    Please reinstall Parallels Tools [via Actions menu], shut down Windows properly, restart the
    Mac. After that please do the following:
    1. Go to System Preferences-Sharing-Internet and turn off Apple Internet
    sharing;
    2. Please set Parallels Network Adapter to Shared networking;
    3. In Windows please open Network Connections, right-click LAN icon,
    find Local Area Connection properties, select Internet Protocol TCP/IP
    properties, open General Tab and select Obtain IP and DNS server
    addresses automatically checkboxes,
     

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