No Microsoft Store or TPM 2.0

Discussion in 'Parallels Desktop for M Series Mac' started by MarkN8, Sep 27, 2021.

  1. MichaelH63

    MichaelH63 Kilo Poster

    Messages:
    812
    It's no big deal for existing users of Parallels unless we need to create a new VM, but it sucks that new users are still forced to use the Dev Channel because of stupid MS decisions. I can't think of a good reason for them to not provide an iso of the final release. If they are worried about offering support, they can easily limit that to officially supported devices.
     
  2. StephenH21

    StephenH21 Bit Poster

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    1
    I actually managed to get the Microsoft store in a roundabout way.
    I couldn't download the Microsoft Store app and it was not showing up in my fresh Windows 11 ARM VM. I ended up getting frustrated and saying forget it, and then moved to download the Gamepass app.
    Once Gamepass was installed, there was a bar at the top of the Gamepass app saying Gamepass was missing some vital features in order to work properly. I clicked the link and it brought me to Gamepass -> Settings -> General.
    Microsoft Store was shown as not being installed, along with the Purchase App, Xbox Game Bar, and Xbox Line in-game experience.
    From here, I clicked Install next to Microsoft Store. It actually installed the app and I'm now able to use it as I normally would.

    Might be worth a shot for anyone else running into issues with the Microsoft Store not appearing in their Windows 11 ARM install.
     
    MikeS39, BrokerDon2, AfonsoN and 2 others like this.
  3. AkinkunmiM

    AkinkunmiM Bit Poster

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    1
    I tried this, and it worked for me
     
  4. JustinP10

    JustinP10 Bit Poster

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    6
    I have been trying so so so many things and this is the only solution that has worked for me. Thank you very much!
     
  5. JustinP10

    JustinP10 Bit Poster

    Messages:
    6
    Check out the update to this page. There seems to be a pretty good solution that worked for me. A workaround that seems to have solved my issues.
     
  6. DebasmitaM

    DebasmitaM Kilo Poster

    Messages:
    1,148
    Hello Justin, Thank you for sharing your experience. Thanks, Parallels Team.
     
  7. JustinP10

    JustinP10 Bit Poster

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    6
    Really was @StephenH21 that provided solution.

    thanks
     
  8. Andrew57

    Andrew57 Bit Poster

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    2
    Is the Game Pass app the same as the XBox installer? If so i downloaded this and the app crashed when i started it. Any advice?
     
  9. Andrew57

    Andrew57 Bit Poster

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    2
    I actually did a clean install and loaded the Game Pass App again. This time it worked and the Store opened as expected.
    Unfortunately, once Windows 11 completed it's updates the problem returned. Microsoft Store crashes on opening. Any ideas to resolve?
     
  10. JustinP10

    JustinP10 Bit Poster

    Messages:
    6
    I'm not 100% sure. I searched Xbox game pass in web browser (edge) and followed the link. On the page there is a box that says "Download the app" which downloads an exe file. Once downloaded then open the app and you should get "warning" messages at top saying that the app needs some updates to work properly. The first one is the Microsoft store.
     
  11. BrokerDon2

    BrokerDon2 Bit Poster

    Messages:
    11
    Thanks a MILLION for this incredible tip! I'd just received my new 2021 MacBook Pro M1 Max and installed Windows 11 ARM... but couldn't get it to install ANY software since the Microsoft Store was missing. Followed your GamePass installation steps and BOOM Windows 11 ARM now allowed me to install my apps.

    Device name MBPM1Max
    Processor Apple Silicon 3.20 GHz (4 processors)
    Installed RAM 8.00 GB
    Product ID 00330-80000-00000-AA553
    System type 64-bit operating system, ARM-based processor​

    THANKS !!!
     
  12. DrewL2

    DrewL2

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    Hey, I'm trying to do this on my 2021 Macbook M1 Pro and every time I install gamepass via the official Microsoft link, it downloads and opens but proceeds to immediately crash. I am unable to access any settings and going to gamepass general as others have been suggesting. Do you know how to fix this issue?
     
  13. MichaelH63

    MichaelH63 Kilo Poster

    Messages:
    812
    https://kb.parallels.com/en/128611
     
  14. MikeS39

    MikeS39 Bit Poster

    Messages:
    6
    Woot! Worked for me just fine. Thanks
     
  15. alexs56

    alexs56

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    1
    For anyone still having this issue, I was able to figure out a different workaround. I tried the Gamepass (xbox app) workaround listed above, but it did not list the microsoft store as not being installed. So this gave me an idea. I went into my "add & remove programs" settings and noticed there were two versions of the store installed, one with the store icon in white and the other with the store icon in black. I clicked one version, but the uninstall button was grayed out. So instead, I clicked the "Reset" button, followed by the "Repair" button. Then when I went back to the program list, it was gone. Then I clicked the other version of the store that was installed and repeated this process. When I returned to the program list page, it too was gone. The two original listings had been replaced by a single store app with icon in blue. Now it works normally and I am able to open the store with no issue. So what I'm guessing happened is there were two different versions of the store installed and something was causing them to crash immediately when opened. By "repairing", it reinstalled with the latest store app updates and fixed any bugs. Wanted to share in case future M1 users experienced the same issue.
     

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