No puedo activar Parallels Desktop V12

Discussion in 'Installation and Configuration' started by ErickC1, Jul 21, 2017.

  1. ErickC1

    ErickC1

    Messages:
    1
    Dear, I purchased the license for Parallels Desktop for Mac 12, with the license key <removed>
    Previously I had version 9 of the same product, with the license key <removed>

    However, I can not activate the purchased product now since the system does not recognize the previous key. Finding out the reasons, I learned that it is not possible to activate a version with a three times earlier. So how do I get reimbursed for the purchased license money that I will not be able to use?

    Please help me to solve this problem since I need to occupy the system.

    Attached message.

    Slds;

    Erick Carmona R.
     

    Attached Files:

    Last edited by a moderator: Jul 21, 2017
  2. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,036
    We request you to share the order number in a private message
     

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