Nothing happens when printing to the Universal PDF Printer

For those who are having the problem where nothing appears to happen when printing to the Universal Printer driver, I experienced the same problem.

Specifically, what happens is that the document appears to print at the server end. The document even appears in the server's printer queue with a status of "Printed". But nothing gets sent to the client.

I am testing ApplicationServer 5.1 (tried builds 303 and 306) on Windows Server 2003 R2, x64.

After much messing around, it turned out to be a simple file permissions issue. I tend to prune the permissions a fair bit when setting up a terminal server, and part of my pruning was removing the "Users" group from the permissions lists for the "Program Files" folders.

I noticed that for a regular (non-administrator) user, 2XPrinterRedirector.exe wasn't running, but it was running for the administrator session that I was logging in as to check it.

So on my server, I granted the "Users" group Read/Execute permissions on the "C:\Program Files (x86)\2X\ApplicationServer\VirtualPrinter" folder.

Next time logging on as a regular user, the redirector ran, and printing now works.

So if Universal Printing silently fails like this, check that your users have the permissions required to run the redirector.

Cheers,

-Ryan