On Windows Login "your password has expired and must be changed"

Discussion in 'Windows Virtual Machine' started by georgesof, May 2, 2012.

  1. georgesof

    georgesof Bit poster


    Not long ago I bought Parallels Desktop and then installed it along with Windows 7 Professional on my laptop. I haven't had too many problems with it however today when trying to boot my windows vm I get the error...

    "your password has expired and must be changed" with the options; 'OK' and 'Cancel'. The issue being on my Windows VM i have not set up a Password

    I press ok and it takes me back to the same state, if I press OK it then comes up with the a new login screen showing:

    'New Password'

    As saying with the issue being that I do not have a password set on my windows vm i am confused on what I should do?!?

    This is quite urgent too as I am currently doing coursework for ASP.net which I need Visual Studio 2010 for

    Any help is going to be greatly appreciated!

  2. GarySp

    GarySp Bit poster

    Same for me; where is pw?

    I have the same problem. That message is appearing and every time I enter my Windows password it says I entered the wrong password. Maybe I forgot the pw? Where is it stored? I never had to log in, so it must be stored with Parallels or in the Mac Keychain.
  3. Motogel

    Motogel Bit poster

    Me too: worked fine for 10 week sand then suddenly Windows started asking for log in details for an account it created on its own.
  4. GarySp

    GarySp Bit poster

    Parallels support not much help

    I sent a message to Parallels support and all they could recommend was that I restore my virtual machine using Mac Time Machine. Seems to me there is some kind of timer running in Windows, so the restore would just let that timer go off again.
  5. juanherrera73

    juanherrera73 Bit poster

    Please fix this !

    I'm having the same issue. No way to solve it and the restore solution is not viable for me since I do not use Time Machine.
    Parallels please fix this soon !
  6. GarySp

    GarySp Bit poster

    Message to tech support about this problem

    I'm glad to see the additional comments. Four of us had the same problem. So I sent the following to Parallels support.

  7. kajjt96

    kajjt96 Bit poster

    Same issue here!

    I am having the same issue. I have seen stuff around the web to disable auto login. Problem is I can't get into Windows to do so. It says my password has expired and when I try to change it, it says the domain controller (which I do not have one) is not available.
  8. abhijit.b

    abhijit.b Guest

    Please keep the password field as blank and fill new password field with the new password. Then hit enter and then try continuing with the login.
  9. ChrisS1

    ChrisS1 Bit poster

    I second this. leave the 'password' field blank and just enter two new matching passwords and hit enter.
  10. JonBlue

    JonBlue Bit poster

    Parallels Team, what is causing this issue, and will it happen again?

    I just had this happen to two different laptops that are both using Parallels 7 / Win 7 Ultimate.
  11. abhijit.b

    abhijit.b Guest

    No it will not happen again. But anyway I think you have already created a password. In case you encounter

    similar issue in future you should be able to change the password as now you have it.
  12. JonBlue

    JonBlue Bit poster

    abhijit.b, I had already created a password on the user account when I originally installed Windows, unlike other users in the thread who didn't have passwords on their accounts.
    Last edited: Jun 1, 2012
  13. HeatherH

    HeatherH Bit poster

    Thank you!

    Hey Gary! I just wanted to say THANK YOU so much for posting this! You saved me so much time and and even bigger headache! I tried all my usual passwords too....I never would have thought to leave it blank. You are awesome! :)
  14. DianeH

    DianeH Bit poster

    systems disabled

    Hi I need help fast PLEASE:
    I put a password on my laptop now it tells me incorrect password its the only password I have had wont let me into my laptop now says systems disabled wat do I do wat do I do?
    Thankyou anybody if u can help me.
  15. ChrisTom

    ChrisTom Bit poster

    Here's what happens in Windows 7

    Parallels sets up an account for you with a blank password. That much is clear from the above.

    But it also sets up an automatic login with a blank password. And unless they change it in the future, they also set up password expiry, so you are prompted to change the password after a specified period. Putting it bluntly, this is idiotic on several levels.

    Passwords are usually necessary for two reasons (1) you want to stop people physically using your computer, and in Parallels' case, this is taken care of by the OSX security, so it is not strictly necessary. (2) the other reason is to stop hackers who obtain limited control of your computer remotely from getting any further. So forcing you to use a blank password is very poor security.

    Parallels sets up an automatic login to make life easy for you, which is nice, but they leave you with a timebomb of needing to reset it and give you no clue how to do so. Anyway, this is what I suggest people should do to sort it out:

    1. Reset the Windows password in the usual way through the control panel to something strong (at least 8 upper, lower and numbers)
    2. Use the Run command (Start menu or Cmd-R) and paste in "control userpasswords2". Hit OK.
    3. TICK the box for "Users must enter a user name and password to use this computer". Hit OK, and restart
    4. Then you need to log into your account using the password you just made
    5. Use the Run command (Start menu or Cmd-R) and paste in "control userpasswords2". Hit OK.
    6. UNTICK the box for "Users must enter a user name and password to use this computer". Hit OK, type in the authentication details you want to use to log in automatically and then hit OK.
    7. In Computer management, go to properties of your user ID and make sure that "Password never expires" is unchecked.

    Then you are good to go. What this does is makes Windows auto login forget the blank credentials and use your new ones. Also it means you won't have to do this again unless you choose to. BUT beware. Passwords that you don't have to type in very often get forgotten, so either write it down and hide it, or make it the same as your OSX login.

    I'm totally impressed by Parallels' brilliance, but this is a real facepalm. As is Parallels 8's support for using an external monitor as well as a retina display. Doh!
  16. 4K-DATA

    4K-DATA Bit poster

    Hi ChrisTom

    This also works in Windows 8 :)
  17. condie

    condie Member

    I've been screwing around with the command line all day.

    You just restored my sanity

    But what caused it? Tools? Upgrade to Parallels 8?
  18. CamaroKid87

    CamaroKid87 Bit poster


    Leave "Current password" field blank and type in a password into the "password" as well as the "verify password" field and click "OK" (set password can be removed later). Works every single time for me, usually every few weeks I'll have to perform this action. I've come to realize that this issue will not become resolved within the near future for some reason. This process will get you into your machine and keep you going.
  19. GemmaW

    GemmaW Bit poster

    I can't thank you enough

    My boss was starting to think I was totally incompetent by forgetting my password. I thought I must have been going mad as I always use the same 5 passwords for work related things and I just could not log in.

    Thanks to this forum I was able to fix my problem of changing a password that I never set up in the first place.

    Thank you Forum :)
  20. vans1111

    vans1111 Bit poster

    Hi guys i already leave blank the old password and put password to new password and verify password i hit ok theres pop up message that "you don't have permission to change the password" Please help me!!!

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