Thank you!!! Thank you!!! I had the the same problem and submitted it to Parallels support about 5 times and they responded every time with "there is no solution" and that I would have to reinstall Windows 7 which is difficult to figure out because I downloaded Windows 7 online. I called windows.com, microsoft (about 20 different departments and wasted 3 days) all of whom said they can't help. I don't have a CD drive on my laptop and am not sure how to uninstall Window7 and reinstall. Thank you for not making me go through all that!!!! I left the first password blank and created a new one and I am back in business! Thank you!