Separate names with a comma.
Discussion in 'General Questions' started by Jacky11, Apr 3, 2022.
only got two letters saying that will be renew after the due time etc.
did something wrong?
the letter is written in Chinese. but I don't understand the real mean.
Logically after I paid, twice! the license or the active time should be automatically renewed from the server.
Or maybe give me some code to active it.
But nothing except two confirm letter. don't know what to do.
the software is good.
and I really like to pay for using it.
maybe I shouldn't buy MacBook while I should Use Windows for sometime.
Hello, please help us with your purchased reference number.
They are '328516403' and '328507095'.
hello, I get the same issue, my purchased reference number is:328521151.
I also use the Alipay to pay this order, please help me have a check, thanks.
Hello, we are checking this issue internally and will update you at the earliest.
I also met this problem.
Hello, we have sent you a response. Kindly check and let us know.
THX，PLZ make it as quickly as possible, at least within one work, otherwise I might not be able to use windows....
I would like to inform you that Cleverbridge has not received the payment for orders in our account yet. There is currently a slight delay due to a technical issue, but Cleverbridge technical team is working with high priority to have this solved as soon as possible.
Once your payment is verified, you will receive an email containing your receipt, license information, and download link. Please note this may take currently 2-4 business days.
thanks for your support, this morning I received active key and running well.
Problem Solved. Thank you very much.
Hello, we are happy to hear your issue got fixed. Please reach us back for any further queries.