[parallels 10 for mac] Can't move activation key to new mac

Discussion in 'General Questions' started by SunkuK, Oct 4, 2019.

  1. SunkuK

    SunkuK Bit Poster

    Messages:
    1
    Hi,

    I'm still using Parallels Desktop 10 for Mac well. i just got a new mac today, so I want to activate license key on my new mac.
    However, I don't see any 'Sign out' button to deactivate on old mac with this version.
    Could you reset my activation status to move my license key?

    My account is the same email address as fourn account, and my key starts with GJMA**-*****

    Thank you!
     
  2. Sathiya@Parallels

    Sathiya@Parallels Staff Member

    Messages:
    733
    Hi SunkuK. We have made the necessary changes. Please follow the below steps to activate your Parallels Desktop 10 for Mac.
    1) Open Terminal (Finder --> Applications --> Utilities --> Terminal.app)
    2) Execute the command: prlsrvctl activate-license-online
    3) Start Parallels Desktop and try to proceed with the activation once again.
     
    SunkuK likes this.

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