Parallels 11 sound bug

[ChadS2]

Possible bug in Parallels 11. To recreate:

Open VM
Actions -> Configure -> Sound
Change Input to Mute
Restart computer
Setting is "forgotten"

Recreated on 4 machines, does not occur without restarting the machine. Windows 7 guest OS. Has not happened with any other version of Parallels; started after upgrading to Parallels 11 - No other changes at all.

Can others try this and confirm?

 

[Maria@Parallels]

Possible bug in Parallels 11. To recreate:

Open VM
Actions -> Configure -> Sound
Change Input to Mute
Restart computer
Setting is "forgotten"

Recreated on 4 machines, does not occur without restarting the machine. Windows 7 guest OS. Has not happened with any other version of Parallels; started after upgrading to Parallels 11 - No other changes at all.

Can others try this and confirm?

Hi, thanks a lot for the provided information. Could you also generate the Problem report please? We need this information for the further investigation.
Please use this KB to generate the report and reply us back with the report id

 

[ChadS2]

Hi Maria,

Before I do that, I assume that you followed these steps exactly and could not recreate; thus ruling out the possibility of a bug? If you did recreate, you could generate the report.

Please let me know.

 

[Andrew@Parallels]

Hi @ChadS2 ,
As we discussed in a different email thread, we submitted this issue to the development team and they are working on a fix.
Thank you for your valuable feedback!