Parallels 11 - unable to confirm the product licence?

Discussion in 'Installation and Configuration' started by ScottC4, Nov 12, 2015.

  1. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    1,128
    Hello PaulM34. Please re-attempt the activation now.
     
  2. PARA1

    PARA1 Bit Poster

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    1
    Hi, I am also having the same problem here, I have purchased parallels from 8,9,10,11 I tried them all and its saying I maxed out, funny thing is I only have two computer. I wonder how I maxed out all my 8, 9, 10 ,11. Could you some how reset the 8,9,10,11.

    lastly can you tell me how many computer can be used under per license
    Thank You
     
  3. Sathiya@Parallels

    Sathiya@Parallels Staff Member

    Messages:
    741
    Hi PARA1. We have reset your Parallels Desktop for Mac license keys. Parallels Desktop for Mac retail license can only be used for activation of Parallels Desktop for Mac on a single Mac machine at a time. In order to use Parallels Desktop for Mac on several Mac machines, you need to purchase the corresponding number of licenses. If you would like to move Parallels Desktop from one computer to another, you do not need to buy a new key, simply uninstall the software from the Mac it is currently installed on before installing on a new one.
     
  4. gennaro

    gennaro Bit Poster

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    1
    Hi, I am having the same problem with my license key for Parallels Desktop 11 for Mac.
     
  5. AlexM21

    AlexM21 Bit Poster

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    1
    Hi, I am having the same problem with my licence keys for Parallels desktop 11. Please could you reset my keys
     
  6. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,535
    Hi, your key has been reset. Please check the issue
     
  7. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,535
    Hi, we've changed settings of your key, please check the issue and let us know how does it work.
     
  8. Uira

    Uira Bit Poster

    Messages:
    1
    Hi, I am having the same problem with my license key for Parallels Desktop 11 for Mac.
     
  9. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,535
    We've reset your key, please check the issue
     

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