Parallels 12 and Windows 10 Activation

Discussion in 'Installation and Configuration' started by AlexandreL4, Sep 15, 2018.

  1. AlexandreL4

    AlexandreL4 Bit Poster


    I need to reinstall my Parallels and logically my windows 10.
    I installed all but I can not activate my windows.
    Even though I put my windows key at the beginning of the installation, the system installs with the generic key with 3V66T end.
    I tried to change the serial to my serial but windows does not accept. It is as if the computer has been locked. I tried the procedure of article ID: 123770. But it did not work.
    I tried through microsoft support but even with all their procedure they can not change the key (serial) to what I bought.
    So I can only think that the problem is in parallels 12.
    Can somebody help me?
  2. PaulChris@Parallels

    PaulChris@Parallels Product Expert Parallels Support

    Hi @AlexandreL4, are you still experiencing the same issue? If so, please try this article to activate Windows 10 license and keep us posted the results.

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