Hi there, I am trying to install the trial version of Parallels Desktop 13 to test before purchasing. Unfortunately, my experience with this program so far has not been great. After installing, whenever I try to launch it, it displays the error message "Unable to start Parallels services" it then directs me to the website at https://kb.parallels.com/au/124001. It tells me to run "ls -dlO /private/tmp" and it should show a "restricted" somewhere in the output. When I enter it, there is no restricted mentioned. I anyway tried to follow the remaining steps but the error still persists. Is there any way for me to run this program? I am using a MacBook Pro 13" 2017 model running Mac OS v 10.13.6. I am unable to contact support because they don't allow someone who has not yet purchased it to lodge a ticket. Very disappointed with my experience so far.