Parallels 13 won't run Windows 10 under MacOS 10.13

Discussion in 'Installation and Configuration' started by johns38, Nov 17, 2017.

  1. johns38

    johns38 Bit Poster

    Messages:
    1
    installed MacOS 10.13 update. Parallels 11 wouldn't boot Windows 10 BootCamp, which previously ran without problems.
    Windows 10 BootCamp runs fine under BootCamp via Macbook restart.
    Upgraded to Parallels 13.1.1 (43120) Won't boot Windows 10 BootCamp.
    boot Parallels, My Boot Camp launches:
    drop-down says
    "The specified file cannot be used as a virtual hard disk. Please specify another file. [OK]"
    OK dismisses drop-down

    new drop-down says "Unable to connet to Hard Disk 1.
    A file or device required for the operation of Hard Disk 1 does
    not exist or is used by another process, or you have no
    permission to access it. The virtual machine will continue
    running, but the device will be disconnected." [OK]
    OK dismisses drop-down

    new drop-down says
    "There is no operating system installed in this
    virtual machine.
    To install an OS,...
    ...see, Parallels Desktop Help.
    [] Do not show this message again
    [OK]
    OK dismisses drop-down

    My Boot Camp window command line text includes
    ...
    Network bootrom is installed.
    ...
    ...No boot filename received.
    PXE-MOF: Exiting Intel PXE ROM.
    No boot device is available, press Enter to continue.

    Tried some suggestions from the website & from the forum, to no avail.

    How to fix?
     
  2. PaulChris@Parallels

    PaulChris@Parallels Product Expert Parallels Support

    Messages:
    3,141
    Hi @johns38, we released a new update Parallels Desktop 13 for Mac Update 2 Hotfix 1(13.2.0-43213) and this update addresses this issue. To check for updates, click on the Parallels Desktop menu on Mac menu bar and select Check for Updates: http://kb.parallels.com/124262
     
  3. DonnaDee

    DonnaDee Bit Poster

    Messages:
    2
    is there a update for this same issue? the update link shown above does not open up.
    Thank you.
     
  4. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hello, are you using the Parallels Desktop 13? This issue has been resolved at 13.2.0-43213. If you need a link for this update please let us know.
     

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