Parallels 15 Crashing Mac..

Discussion in 'Installation and Configuration' started by Jblock86, Sep 10, 2019.

  1. Jblock86

    Jblock86 Bit Poster

    Messages:
    2
    Since updating to Parallels 15 every couple of days my Mac will crash.
    Looking at the Panic Report:
    System uptime in nanoseconds: 182517818886995
    last loaded kext at 182514371012323: com.parallels.kext.netbridge 15.0.0 46967 (addr 0xffffff7f86d3d000, size 90112)
    last unloaded kext at 1261580308793: com.parallels.kext.hypervisor 15.0.0 46967 (addr 0xffffff7f86cf9000, size 196608)

    Something may be crashing my iMac.

    Anyone having any similar issues?
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    5,786
    @Jblock86 please collect the tech.report after the issue reproduced and post the report's ID here for the further issue investigation. Thanks in advanced.
     
  3. Jblock86

    Jblock86 Bit Poster

    Messages:
    2
    This doesn't happen always when parallels is open which is the very odd part. It's like something is going on in the background. Will is post report IDs when it happens again.
     
    Maria@Parallels likes this.
  4. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    5,786
    Thank a lot for cooperation with. Looking forward to your response and the report ID.
     
  5. SudarshanS

    SudarshanS Bit Poster

    Messages:
    1
    Problem report. Parallels 15 and Mac OS Catalina.

    panic(cpu 4 caller 0xffffff7f96f9da8d): watchdog timeout: no checkins from watchdogd in 94 seconds (5413 total checkins since monitoring last enabled)
    Backtrace (CPU 4), Frame : Return Address
    0xffffff8206203c40 : 0xffffff801653bb1b
    0xffffff8206203c90 : 0xffffff80166733e5
    0xffffff8206203cd0 : 0xffffff8016664e5e
    0xffffff8206203d20 : 0xffffff80164e2a40
    0xffffff8206203d40 : 0xffffff801653b207
    0xffffff8206203e40 : 0xffffff801653b5eb
    0xffffff8206203e90 : 0xffffff8016cd2575
    0xffffff8206203f00 : 0xffffff7f96f9da8d
    0xffffff8206203f10 : 0xffffff7f96f9d467
    0xffffff8206203f50 : 0xffffff7f96fb2e76
    0xffffff8206203fa0 : 0xffffff80164e213e
    Kernel Extensions in backtrace:
    com.apple.driver.watchdog(1.0)[EFAA17B9-A62C-30B7-9602-0BB5282EDDD6]@0xffffff7f96f9c000->0xffffff7f96fa4fff
    com.apple.driver.AppleSMC(3.1.9)[CA7CACA5-58A6-3E59-9F67-2422183AB544]@0xffffff7f96fa5000->0xffffff7f96fc3fff
    dependency: com.apple.driver.watchdog(1)[EFAA17B9-A62C-30B7-9602-0BB5282EDDD6]@0xffffff7f96f9c000
    dependency: com.apple.iokit.IOACPIFamily(1.4)[3467C105-9354-3BD2-85F3-E5AEF94BD275]@0xffffff7f96f07000
    dependency: com.apple.iokit.IOPCIFamily(2.9)[1286D5E5-A6A1-3C44-A244-04C068903DB2]@0xffffff7f96f10000

    BSD process name corresponding to current thread: kernel_task
    Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev

    Mac OS version:
    19C57

    Kernel version:
    Darwin Kernel Version 19.2.0: Sat Nov 9 03:47:04 PST 2019; root:xnu-6153.61.1~20/RELEASE_X86_64
    Kernel UUID: C3E7E405-C692-356B-88D3-C30041FD1E72
    Kernel slide: 0x0000000016200000
    Kernel text base: 0xffffff8016400000
    __HIB text base: 0xffffff8016300000
    System model name: MacBookPro15,1 (Mac-937A206F2EE63C01)
    System shutdown begun: NO

    System uptime in nanoseconds: 54218456155284
    last loaded kext at 36378807409187: >!AXsanScheme 3 (addr 0xffffff7f9a6a0000, size 32768)
    last unloaded kext at 36499578656225: >!AXsanScheme 3 (addr 0xffffff7f9a6a0000, size 32768)
    loaded kexts:
    com.parallels.kext.netbridge 15.1.2 47123
    com.parallels.kext.hypervisor 15.1.2 47123
    com.parallels.kext.vnic 15.1.2 47123
    com.cisco.kext.acsock 4.8.0
    org.virtualbox.kext.VBoxNetAdp 6.1.0
    org.virtualbox.kext.VBoxNetFlt 6.1.0
    com.McAfee.AVKext 1
    com.McAfee.FileCore 1
    org.virtualbox.kext.VBoxUSB 6.1.0
    com.Cylance.CyOpticsMacOSDriver 1
    com.Cylance.CyProtectDrvOSX 1
    org.virtualbox.kext.VBoxDrv 6.1.0
    >AudioAUUC 1.70
    @kext.AMDFramebuffer 3.0.4
    @kext.AMDRadeonX4000 3.0.4
    @kext.AMDRadeonServiceManager 3.0.4
    >!AGraphicsDevicePolicy 4.5.21
    @fileutil 20.036.15
    @AGDCPluginDisplayMetrics 4.5.21
    >!AHV 1
    |IOUserEthernet 1.0.1
    |IO!BSerialManager 7.0.2f4
    >!AUpstreamUserClient 3.6.8
    >pmtelemetry 1
    >AGPM 111.4.1
    >!APlatformEnabler 2.7.0d0
    >X86PlatformShim 1.0.0
    >AGDCBacklightControl 4.5.21
    >!A!IKBLGraphics 14.0.3
    @Dont_Steal_Mac_OS_X 7.0.0
    @kext.AMD9500!C 3.0.4
    >!AThunderboltIP 3.1.3
    >BridgeAudioCommunication 6.60
    >!ABridgeAudio!C 6.60
    >!AMCCSControl 1.13
    >!AMuxControl2 4.5.21
    >!ATopCaseHIDEventDriver 3420.1
    >!AHIDALSService 1
    >!AGFXHDA 100.1.422
    >!A!IPCHPMC 2.0.1
    >!A!ICFLGraphicsFramebuffer 14.0.3
    >!A!ISlowAdaptiveClocking 4.0.0
    >!AAVEBridge 6.1
    @filesystems.autofs 3.0
    >BCMWLANFirmware4355.Hashstore 1
    >BCMWLANFirmware4364.Hashstore 1
    >BCMWLANFirmware4377.Hashstore 1
    @filesystems.hfs.kext 522.0.9
    @BootCache 40
    @!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
    @!AFSCompression.!AFSCompressionTypeZlib 1.0.0
    >!AVirtIO 1.0
    >!ABCMWLANBusInterfacePCIe 1
    @filesystems.apfs 1412.61.1
    @private.KextAudit 1.0
    >!ASmartBatteryManager 161.0.0
    >!AACPIButtons 6.1
    >!ASMBIOS 2.1
    >!AACPIEC 6.1
    >!AAPIC 1.7
    $!AImage4 1
    @nke.applicationfirewall 303
    $TMSafetyNet 8
    @!ASystemPolicy 2.0.0
    |EndpointSecurity 1
    @kext.AMDRadeonX4100HWLibs 1.0
    @kext.AMDRadeonX4000HWServices 3.0.4
    |IOUSBUserClient 900.4.2
    |IOAVB!F 800.17
    >!ASSE 1.0
    >!ABacklightExpert 1.1.0
    @!AGPUWrangler 4.5.21
    @kext.AMDSupport 3.0.4
    >!ASMBus!C 1.0.18d1
    >!AGraphicsControl 4.5.21
    >!AHIDKeyboard 209
    >!AHS!BDriver 3420.1
    >IO!BHIDDriver 7.0.2f4
    >!AActuatorDriver 3420.2
    >!AMultitouchDriver 3420.2
    >!AInputDeviceSupport 3420.4
    |IONDRVSupport 569.3
    |IO!BHost!CUARTTransport 7.0.2f4
    |IO!BHost!CTransport 7.0.2f4
    >!A!ILpssUARTv1 3.0.60
    >!A!ILpssUARTCommon 3.0.60
    >!AOnboardSerial 1.0
    @!AGraphicsDeviceControl 4.5.21
    |IOAccelerator!F2 438.2.8
    |IOGraphics!F 569.3
    |IOSlowAdaptiveClocking!F 1.0.0
    >X86PlatformPlugin 1.0.0
    >IOPlatformPlugin!F 6.0.0d8
    @plugin.IOgPTPPlugin 800.14
    |IOEthernetAVB!C 1.1.0
    @kext.triggers 1.0
    >usb.cdc.ncm 5.0.0
    >usb.cdc 5.0.0
    >usb.networking 5.0.0
    >usb.!UHostCompositeDevice 1.2
    >usb.!UHub 1.2
    |IOSurface 269.6
    @filesystems.hfs.encodings.kext 1
    |IOAudio!F 300.2
    @vecLib.kext 1.2.0
    >!ABCMWLANCore 1.0.0
    >mDNSOffloadUserClient 1.0.1b8
    >IOImageLoader 1.0.0
    |IOSerial!F 11
    |IO80211!FV2 1200.12.2b1
    >corecapture 1.0.4
    |IOSkywalk!F 1
    >!AThunderboltPCIDownAdapter 2.5.2
    >!AThunderboltDPInAdapter 6.2.4
    >!AThunderboltDPAdapter!F 6.2.4
    >!AHPM 3.4.4
    >!A!ILpssI2C!C 3.0.60
    >!A!ILpssDmac 3.0.60
    >!A!ILpssI2C 3.0.60
    >usb.!UVHCIBCE 1.2
    >usb.!UVHCI 1.2
    >usb.!UVHCICommonBCE 1.0
    >usb.!UVHCICommon 1.0
    >!AEffaceableNOR 1.0
    |IOBufferCopy!C 1.1.0
    |IOBufferCopyEngine!F 1
    |IONVMe!F 2.1.0
    |IOUSB!F 900.4.2
    >!AThunderboltNHI 5.8.1
    |IOThunderbolt!F 7.4.7
    >usb.!UXHCIPCI 1.2
    >usb.!UXHCI 1.2
    >!AEFINVRAM 2.1
    >!AEFIRuntime 2.1
    >!ASMCRTC 1.0
    |IOSMBus!F 1.1
    |IOHID!F 2.0.0
    $quarantine 4
    $sandbox 300.0
    @kext.!AMatch 1.0.0d1
    >!AKeyStore 2
    >!UTDM 489.60.3
    |IOSCSIBlockCommandsDevice 422.0.2
    >!ACredentialManager 1.0
    >KernelRelayHost 1
    >!ASEPManager 1.0.1
    >IOSlaveProcessor 1
    >!AFDEKeyStore 28.30
    >!AEffaceable!S 1.0
    >!AMobileFileIntegrity 1.0.5
    @kext.CoreTrust 1
    |CoreAnalytics!F 1
    |IOTimeSync!F 800.14
    |IONetworking!F 3.4
    >DiskImages 493.0.0
    |IO!B!F 7.0.2f4
    |IO!BPacketLogger 7.0.2f4
    |IOUSBMass!SDriver 157.40.7
    |IOSCSIArchitectureModel!F 422.0.2
    |IO!S!F 2.1
    |IOUSBHost!F 1.2
    >usb.!UCommon 1.0
    >!UHostMergeProperties 1.2
    >!ABusPower!C 1.0
    |IOReport!F 47
    >!AACPIPlatform 6.1
    >!ASMC 3.1.9
    >watchdog 1
    |IOPCI!F 2.9
    |IOACPI!F 1.4
    @kec.pthread 1
    @kec.corecrypto 1.0
    @kec.Libm 1
     
  6. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    5,786
    Sorry for the delay in response. Are you able to collect the full report and post the ID here?
     
  7. LeeF4

    LeeF4 Bit Poster

    Messages:
    2
    i am having the same problem. Glad to know it isn't just me and my setup
     
  8. NoamS

    NoamS Bit Poster

    Messages:
    3
    I have reported this in version 14 still in version Version 15.1.2 (47123) I was told that this is a defect and that it will be fixed in the next release ... this is a product that has been bought but it is not behaving as it should, the only way to avoid loss is to pause the virtual machine before locking your mac.
    when is parallels going to fix this issue?
    I have uploaded the panic dump and I have support ticket 2666711 it is still states that it is in engineering I have generated a report and still, the have passed this to "our next level of support team and they will contact you directly for further assistance" then "We have escalated this issue to our Development team to investigate it deeper".
    then got the latest release, still crashing, sent crash report.
    next "We have forwarded the data you provided to Development team"
    last communication in the ticket, "For now, according to Parallels Support rules, I'll have to close this ticket because the issue is being currently investigated by the Development Team. They supposed the issue to be fixed in the latest update but something went wrong so that they are working on that to resolve it in the next update/hotfix."
    this current ticket is from October 2019, I can't see the earlier ticket that I originally reported this problem.
    can Parallels please sort this out and please respond.
     

    Attached Files:

  9. LeeF4

    LeeF4 Bit Poster

    Messages:
    2
    So are we fairly sure the problem is coming from Parallels?
     
  10. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    5,786
    Hi, this issue is under investigation,
    Parallels Engineering team are currently working on the resolution and we will inform you once fix or any workaround will be available.
     
  11. NoamS

    NoamS Bit Poster

    Messages:
    3
    Hi Maria,
    Thank you for your response,
    It is clear from this discussion that I am not the only one who is suffering from this defect I am sure that if we search I will find more.
    I do love using Parallels, it is a good product, it is just that this instability causes me to loose work (I don't always remember to pause the VM).
    The change note from:
    Parallels Desktop 15 for Mac 15.1.1 (47117)
    states "Resolves an issue with Parallels Desktop crashing occasionally while the Mac is sleeping."
    this is obviously not the case, this issue has been around quite a while, is there an ETA or at least an estimation?

    Thanks,

    Noam.
     
  12. TravisP3

    TravisP3 Bit Poster

    Messages:
    1
    I'm hitting a very similar crash with Parrallels
    15.1.3 (47255)
     
  13. NoamS

    NoamS Bit Poster

    Messages:
    3
    Hi TravisP3,
    The only way I have managed to avoid the Crash is by pausing Parallels before leaving the laptop so you don't lose any work.
    @parallels engineering isn't time for this defect to be looked out more seriously, i.e. P1? we rely on this payed for product for our work.
    Regards,
    Noam.
     
  14. ChristianB21

    ChristianB21

    Messages:
    1
    This exact issue is happening to me. Brand new 16" MBP that crashes everyday.
    Version 15.1.3 (47255)

    macOS Catalina Version 10.15.4
     
  15. AskeH1

    AskeH1 Bit Poster

    Messages:
    1
    Me too. 16" MBP chrash every night unless parallels have been shut down.
    Pro edition: Version 15.1.4 (47270)
    MacOS 10.15.4
    Please get it fixed!
     
  16. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    5,786
    Hello guys, the issue still under investigation with Parallels Engineering Team.
    Once we get any updates or workarounds from them we will let you know.
    Thank you for your patience.
     
  17. marcog9

    marcog9 Bit Poster

    Messages:
    3
    Maria.. Same issue here... Please update on the fix... I did not buy Parallels to bring the constant crashes to my Macbook... ;-)

    panic(cpu 0 caller 0xffffff801904aa3a): Kernel trap at 0xffffff7f9c551e78, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x0000000145d4215f, CR4: 0x00000000003626e0
    RAX: 0x0000000000000002, RBX: 0xffffff81150a7038, RCX: 0x0000000040014000, RDX: 0x0000000040014000
    RSP: 0xffffff811d75b8f0, RBP: 0xffffff811d75b940, RSI: 0xffffff80316b0308, RDI: 0xffffff8031f27000
    R8: 0xffffff8041eaa2c0, R9: 0x0000000000000080, R10: 0xffffff7f9c5ef580, R11: 0xffffff802a7a4000
    R12: 0x0000000000000004, R13: 0x0000000000000000, R14: 0xffffff80316af650, R15: 0xffffff80316af000
    RFL: 0x0000000000010206, RIP: 0xffffff7f9c551e78, CS: 0x0000000000000008, SS: 0x0000000000000000
    Fault CR2: 0x0000000000000008, Error code: 0x0000000000000002, Fault CPU: 0x0, PL: 0, VF: 0

    Backtrace (CPU 0), Frame : Return Address
    0xffffff811d75b350 : 0xffffff8018f1f5cd
    0xffffff811d75b3a0 : 0xffffff8019058b05
    0xffffff811d75b3e0 : 0xffffff801904a68e
    0xffffff811d75b430 : 0xffffff8018ec5a40
    0xffffff811d75b450 : 0xffffff8018f1ec97
    0xffffff811d75b550 : 0xffffff8018f1f087
    0xffffff811d75b5a0 : 0xffffff80196c27ec
    0xffffff811d75b610 : 0xffffff801904aa3a
    0xffffff811d75b790 : 0xffffff801904a738
    0xffffff811d75b7e0 : 0xffffff8018ec5a40
    0xffffff811d75b800 : 0xffffff7f9c551e78
    0xffffff811d75b940 : 0xffffff7f9c5511c3
    0xffffff811d75b9a0 : 0xffffff7f9b4c051e
    0xffffff811d75b9e0 : 0xffffff7f9b4c0a4f
    0xffffff811d75ba10 : 0xffffff7f9c551662
    0xffffff811d75ba40 : 0xffffff7f9b4be00b
    0xffffff811d75bac0 : 0xffffff801965697e
    0xffffff811d75bb10 : 0xffffff8019654c07
    0xffffff811d75bb60 : 0xffffff801965dcd3
    0xffffff811d75bca0 : 0xffffff80190082b2
    0xffffff811d75bdb0 : 0xffffff8018f25328
    0xffffff811d75be10 : 0xffffff8018efbcc5
    0xffffff811d75be70 : 0xffffff8018f12aa2
    0xffffff811d75bf00 : 0xffffff8019030d05
    0xffffff811d75bfa0 : 0xffffff8018ec6226
    Kernel Extensions in backtrace:
    com.apple.iokit.IOAcceleratorFamily2(438.5.4)[D695D9DA-7C20-35D6-910F-E7A332A0F515]@0xffffff7f9b4b7000->0xffffff7f9b57afff
    dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[0425E074-601A-3487-A54F-1E675D065186]@0xffffff7f99987000
    dependency: com.apple.iokit.IOPCIFamily(2.9)[3C56BB73-D149-3E84-A2EB-DF806779B96C]@0xffffff7f99b01000
    dependency: com.apple.iokit.IOSurface(269.11)[F1E7389D-2807-3C5D-8A7F-5422542E867F]@0xffffff7f9ac82000
    dependency: com.apple.iokit.IOGraphicsFamily(576.1)[B1C0006F-E1F5-37D9-9548-5F918E92B422]@0xffffff7f9b466000
    dependency: com.apple.iokit.IOReportFamily(47)[1FB49168-0280-3F04-A99A-F830C915E994]@0xffffff7f99a2f000
    com.apple.driver.AppleIntelSKLGraphics(14.0.6)[C2597BC1-F90F-33A1-8E07-7BFF6BEE1BEB]@0xffffff7f9c534000->0xffffff7f9c628fff
    dependency: com.apple.iokit.IOPCIFamily(2.9)[3C56BB73-D149-3E84-A2EB-DF806779B96C]@0xffffff7f99b01000
    dependency: com.apple.iokit.IOSurface(269.11)[F1E7389D-2807-3C5D-8A7F-5422542E867F]@0xffffff7f9ac82000
    dependency: com.apple.iokit.IOGraphicsFamily(576.1)[B1C0006F-E1F5-37D9-9548-5F918E92B422]@0xffffff7f9b466000
    dependency: com.apple.iokit.IOAcceleratorFamily2(438.5.4)[D695D9DA-7C20-35D6-910F-E7A332A0F515]@0xffffff7f9b4b7000

    BSD process name corresponding to current thread: mediaanalysisd

    Mac OS version:
    19F96

    Kernel version:
    Darwin Kernel Version 19.5.0: Thu Apr 30 18:25:59 PDT 2020; root:xnu-6153.121.1~7/RELEASE_X86_64
    Kernel UUID: 7B7F06EE-1B75-345E-B898-2FD4FEC20F0D
    Kernel slide: 0x0000000018c00000
    Kernel text base: 0xffffff8018e00000
    __HIB text base: 0xffffff8018d00000
    System model name: MacBookPro13,1 (Mac-473D31EABEB93F9B)
    System shutdown begun: NO
    Panic diags file available: YES (0x0)

    System uptime in nanoseconds: 28475788142753
    last loaded kext at 17716289905616: com.parallels.kext.netbridge 15.1.4 47270 (addr 0xffffff7f9c311000, size 90112)
    last unloaded kext at 270556769572: >usb.!UHostPacketFilter 1.0 (addr 0xffffff7f99ffb000, size 24576)
    loaded kexts:
    com.parallels.kext.netbridge 15.1.4 47270
    com.parallels.kext.hypervisor 15.1.4 47270
    com.parallels.kext.vnic 15.1.4 47270
    >!AGraphicsDevicePolicy 5.2.4
    @AGDCPluginDisplayMetrics 5.2.4
    >!AHV 1
    |IOUserEthernet 1.0.1
    @fileutil 20.036.15
    |IO!BSerialManager 7.0.5f6
    >AGPM 111.4.4
    >!APlatformEnabler 2.7.0d0
    >X86PlatformShim 1.0.0
    >pmtelemetry 1
    >!AUpstreamUserClient 3.6.8
    >AudioAUUC 1.70
    @Dont_Steal_Mac_OS_X 7.0.0
    >!A!ISKLGraphics 14.0.6
    >!AHDA 283.15
    >!AThunderboltIP 3.1.4
    >!ABacklight 180.3
    >!A!IPCHPMC 2.0.1
    >!ASMCLMU 212
    >AirPort.BrcmNIC 1400.1.1
    >!ACameraInterface 7.6.0
    >!A!ISlowAdaptiveClocking 4.0.0
    >!AMCCSControl 1.14
    >!A!ISKLGraphicsFramebuffer 14.0.6
    >eficheck 1
    @filesystems.autofs 3.0
    >usb.realtek8153patcher 5.0.0
    >usb.!UHostBillboardDevice 1.0
    @filesystems.apfs 1412.120.2
    >!AVirtIO 1.0
    @filesystems.hfs.kext 522.100.5
    @!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
    @BootCache 40
    @!AFSCompression.!AFSCompressionTypeZlib 1.0.0
    >!ATopCaseHIDEventDriver 3430.1
    @private.KextAudit 1.0
    >!ASmartBatteryManager 161.0.0
    >!AACPIButtons 6.1
    >!ARTC 2.0
    >!ASMBIOS 2.1
    >!AACPIEC 6.1
    >!AAPIC 1.7
    $!AImage4 1
    @nke.applicationfirewall 303
    $TMSafetyNet 8
    @!ASystemPolicy 2.0.0
    |EndpointSecurity 1
    >!AGraphicsControl 5.2.4
    |IOAVB!F 850.1
    >!ASSE 1.0
    @plugin.IOgPTPPlugin 840.3
    |IOEthernetAVB!C 1.1.0
    >DspFuncLib 283.15
    @kext.OSvKernDSPLib 529
    @!AGPUWrangler 5.2.4
    >!ABacklightExpert 1.1.0
    |IONDRVSupport 576.1
    >!UAudio 323.1
    >!AHDA!C 283.15
    |IOHDA!F 283.15
    |IO!BHost!CUARTTransport 7.0.5f6
    |IO!BHost!CTransport 7.0.5f6
    >!A!ILpssUARTv1 3.0.60
    >!A!ILpssUARTCommon 3.0.60
    >!AOnboardSerial 1.0
    |IO80211!F 1200.12.2b1
    >mDNSOffloadUserClient 1.0.1b8
    >corecapture 1.0.4
    >X86PlatformPlugin 1.0.0
    >IOPlatformPlugin!F 6.0.0d8
    |IOSlowAdaptiveClocking!F 1.0.0
    |IOSkywalk!F 1
    >!ASMBus!C 1.0.18d1
    @!AGraphicsDeviceControl 5.2.4
    |IOAccelerator!F2 438.5.4
    |IOGraphics!F 576.1
    @kext.triggers 1.0
    >usb.cdc 5.0.0
    >usb.networking 5.0.0
    >usb.!UHostCompositeDevice 1.2
    >usb.!UHub 1.2
    |IOAudio!F 300.2
    @vecLib.kext 1.2.0
    |IOSerial!F 11
    |IOSurface 269.11
    @filesystems.hfs.encodings.kext 1
    >!AActuatorDriver 3440.1
    >!AHIDKeyboard 209
    >!AHS!BDriver 3430.1
    >IO!BHIDDriver 7.0.5f6
    |IO!B!F 7.0.5f6
    |IO!BPacketLogger 7.0.5f6
    >!AMultitouchDriver 3440.1
    >!AInputDeviceSupport 3440.8
    >!AHSSPIHIDDriver 59
    >!AThunderboltDPInAdapter 6.2.6
    >!AThunderboltDPAdapter!F 6.2.6
    >!AThunderboltPCIDownAdapter 2.5.4
    >!AHPM 3.4.4
    >!A!ILpssI2C!C 3.0.60
    >!AHSSPISupport 59
    >!AThunderboltNHI 5.8.6
    |IOThunderbolt!F 7.6.1
    >!A!ILpssSpi!C 3.0.60
    >!A!ILpssDmac 3.0.60
    |IONVMe!F 2.1.0
    |IOUSB!F 900.4.2
    >!A!ILpssGspi 3.0.60
    >!A!ILpssI2C 3.0.60
    >usb.!UXHCIPCI 1.2
    >usb.!UXHCI 1.2
    >!AEFINVRAM 2.1
    >!AEFIRuntime 2.1
    |IOSMBus!F 1.1
    |IOHID!F 2.0.0
    $quarantine 4
    $sandbox 300.0
    @kext.!AMatch 1.0.0d1
    >DiskImages 493.0.0
    >!AFDEKeyStore 28.30
    >!AEffaceable!S 1.0
    >!AKeyStore 2
    >!UTDM 489.120.1
    |IOSCSIBlockCommandsDevice 422.120.3
    >!ACredentialManager 1.0
    >KernelRelayHost 1
    >!ASEPManager 1.0.1
    >IOSlaveProcessor 1
    |IOTimeSync!F 840.3
    |IONetworking!F 3.4
    |IOUSBMass!SDriver 157.121.1
    |IOSCSIArchitectureModel!F 422.120.3
    |IO!S!F 2.1
    |IOUSBHost!F 1.2
    >!UHostMergeProperties 1.2
    >usb.!UCommon 1.0
    >!ABusPower!C 1.0
    |CoreAnalytics!F 1
    >!AMobileFileIntegrity 1.0.5
    @kext.CoreTrust 1
    |IOReport!F 47
    >!AACPIPlatform 6.1
    >!ASMC 3.1.9
    >watchdog 1
    |IOPCI!F 2.9
    |IOACPI!F 1.4
    @kec.pthread 1
    @kec.Libm 1
    @kec.corecrypto 1.0
     
  18. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    5,786
    Hello guys, this issue is still under investigation.
    We will update you as soon as we get any news.
    Thank you for understanding.
     
  19. dubberonie

    dubberonie Bit Poster

    Messages:
    1
    Can you please hurry? The issue was reported last year and it's still happening. From what I understand, this is happening on newer Macs which feature the T2 Security chip. Parallels is trying to communicate with macOS' ethernet drivers; when it tries to do so and certain system conditions are met, lock-ups and crashes happen.

    I have the same issue and it's been happening for an absurd amount of time. Since Parallels is critical to my workflow, I've had to deal with it.

    I'm getting a similar kernel panic to everyone else, using an iMac Pro 2017:
    --------------------------------------------------------------
    panic(cpu 2 caller 0xffffff7f99da1ad5): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 120 seconds
    service: com.apple.logd, total successful checkins since load (31980 seconds ago): 3199, last successful checkin: 0 seconds ago
    service: com.apple.WindowServer, total successful checkins since load (31950 seconds ago): 3176, last successful checkin: 120 seconds ago

    Backtrace (CPU 2), Frame : Return Address
    0xffffffa3fc19b720 : 0xffffff801931f5cd
    0xffffffa3fc19b770 : 0xffffff8019458b05
    0xffffffa3fc19b7b0 : 0xffffff801944a68e
    0xffffffa3fc19b800 : 0xffffff80192c5a40
    0xffffffa3fc19b820 : 0xffffff801931ec97
    0xffffffa3fc19b920 : 0xffffff801931f087
    0xffffffa3fc19b970 : 0xffffff8019ac2838
    0xffffffa3fc19b9e0 : 0xffffff7f99da1ad5
    0xffffffa3fc19b9f0 : 0xffffff7f99da17fa
    0xffffffa3fc19ba10 : 0xffffff8019a54a8e
    0xffffffa3fc19ba60 : 0xffffff7f99da0cfe
    0xffffffa3fc19bb60 : 0xffffff8019a5dcb3
    0xffffffa3fc19bca0 : 0xffffff80194082b2
    0xffffffa3fc19bdb0 : 0xffffff8019325328
    0xffffffa3fc19be10 : 0xffffff80192fbcc5
    0xffffffa3fc19be70 : 0xffffff8019312aa2
    0xffffffa3fc19bf00 : 0xffffff8019430d05
    0xffffffa3fc19bfa0 : 0xffffff80192c6226
    Kernel Extensions in backtrace:
    com.apple.driver.watchdog(1.0)[B435C72B-B311-3C67-8AA1-1D5CE0FAD429]@0xffffff7f99da0000->0xffffff7f99da8fff

    BSD process name corresponding to current thread: watchdogd
    Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev

    Mac OS version:
    19F101

    Kernel version:
    Darwin Kernel Version 19.5.0: Tue May 26 20:41:44 PDT 2020; root:xnu-6153.121.2~2/RELEASE_X86_64
    Kernel UUID: 54F1A78D-6F41-32BD-BFED-4381F9F6E2EF
    Kernel slide: 0x0000000019000000
    Kernel text base: 0xffffff8019200000
    __HIB text base: 0xffffff8019100000
    System model name: iMacPro1,1 (Mac-7BA5B2D9E42DDD94)
    System shutdown begun: NO

    System uptime in nanoseconds: 31999585416952
    last loaded kext at 10138090023526: com.parallels.kext.netbridge 15.1.4 47270 (addr 0xffffff7f9d429000, size 90112)
    last unloaded kext at 10628567221196: com.parallels.kext.hypervisor 15.1.4 47270 (addr 0xffffff7f9e81f000, size 196608)
     
  20. AlexanderA2

    AlexanderA2 Bit Poster

    Messages:
    7
    The workflow is becoming less and less manageable, as the frequent crashes are now forcing the windows to get stuck on "Scanning and repairing drive (C:): 100% complete". The only way out of the loop is to reset the system. I've been using Parallels for quite some time and yes, I also love and appreciate the product, to the point of having recommended it to other people and businesses (who have spent lots of money on it). A year is quite a long time to try and fix an issue that is central to product's operations. I would hate to have to switch to an alternative and stop recommending Parallels. Could you please provide us with the update on this?
     
    dubberonie likes this.

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