Parallels 4.0 won't start WindowsXP

Discussion in 'Installation and Configuration' started by raka, Nov 11, 2008.

  1. mronseth


    My BootCamp upgrade to 4.0 did NOT go smoothly.
    After doing the initial upgradeprcoess in 4.0 I was told to go manual. But, when I tried to boot windows, XP would not start up - there was now a problem with some file(s) (cannot remember which). My BootCamp installation was fresh, installed XP and all updates - that's it.
    Now, I've reinstalled XP in BootCamp but I dare not run Parallels 4 again - I'm afraid it'll bugger up my installation, yet again :-(

    Any advice on how to go about getting my BootCamp to run under 4.0?


    Last edited: Nov 13, 2008

    Here's another one :-(

    I see a different picture after switching to manuell mode. (see attachment)

    1. Origin VM was BootCamp-Partition running in Parallels 3.0 latest build.

    2. XP Pro installed with SP2 running SP3 before upgrade.

    3. VM has beend shutdown gracefully.

    4. Of course the backup is quite small since it does not contain the diskimage.

    Now, booting into windows shows the same bsod. :-(

    Attached Files:

  3. mronseth


    Luckily I want for the dare - and tried to install 4.0 again. This time it worked. Took its time, but now it's up and running.
    Phew, I really wasn't looking forward to reinstalling XP once again :)


  4. TonyMoroney


    Can't use transporter either

    In addition I'm trying to rectify the problems by using the Parallels Transporter as mentioned earlier in the thread. Once the transporter finishes, the upgrade begins again when I load up parallels, and it gets stuck on the first stage of the process and according to the logs it seems to be stuck in this loop:

    Anyone got any ideas about this? It's been stuck in this loop for more than 90 minutes now, the above log entries repeat every 30 seconds or so.

    Last edited: Nov 13, 2008
  5. matt_d


    My experience with the upgrade, as requested...

  6. STim

    STim Super Moderator

    raka, TonyMoroney,
    You seem to have the same BSOD issue. That is, the VM tries to boot, BSODs, reboots, BSODs again and all this in a loop. We are working hard on the fix. TonyMoroney, is the backup of your VM huge? Will it be possible for you to share your VM with Parallels for closer investigation of the issue?

    Since you have tools installed (a Coherence working is a good indicator of this), you have successfully finished the upgrade process. No more actions needed.

    It is important to understand what the BSOD is. Please try to reproduce the BSOD and see what the STOP: reads. Is it like 4B?

    Please check your private messages.
  7. TonyMoroney


    My VM is about 20GB, I can upload it overnight if need be, that's not a problem if you can provide me with access to a private (Parallels) FTP/sFTP server to use for upload? Would you want just the HDD image or all the other peripheral directory structure that comes with v4 VMs in Parallels (i.e. package)?

    Did you also see my console output on an earlier post? Does that help to understand what the VM is trying to do that has it caught in a loop? Let me know how you want to proceed.


  8. Thomas Mesan

    Thomas Mesan

    Boot Camp and Parallells

    I have the same problem as everybody else.

    Now I'm back in 3.0 and it's working, but I cannot start up on Boot Camp anymore.

    When I tries to start the computer on Boot Camp I get the message
    "autochk program not found - skipping AUTOCHECK".

    This was the same message that I did get when installing 4.0 (se images)

    Before I could start either on Boot Camp or Parallells (boot camp, the same VM)

    The AUTOCHECK.EXE file is there alright, I've even replaced it with a new one. But the same result.

    I've also tried all the variation of installation procedure, but the same result.

    Here are some screen shot from the installation.

    Attached Files:

  9. tlpresn

    tlpresn Bit Poster

    @Tim/Parallels Team

    Thanks! I guess I've had better luck than some others, although from what I've seen at other sites many have had no problems at all.
    Last edited: Nov 14, 2008
  10. atmasu


    I appreciate a quick help on this topic. How can we get the fix delivered as soon as it is found?
  11. John@Parallels


    Try to perform KB article 5447 up to step 8 including.Login to Mac OS and after you remove Boot Camp volder, just start Parallels Desktop
  12. raka


    STim: Thanks for help. Hope the fix comes out soon.
  13. technonut2000


    Another frustrated Parallels 4.0 update

    I have exactly the same problem

    I got past it with the CTRL + OPTION + COMMAND + R routine and then it bombs on the agp440.sys and returns me to the BSOD or BLACK Screen of Death.

    Unfortunately the lovely "automatic" process also seems to have screwed up my backup when I hit "backup and convert". It did NOT backup the file as my HDD file is 60 gigs and my backup is 7 gigs. I have since backed up the "partially converted" file but it sounds like the option of reinstalling 3.0 and returning to the partially converted file is not going to work.

    Come on Parallels! You should not release this crap to the world unless it works! I use this for business and only upgraded because a friend of my (using boot camp installation) upgraded fine. I do not have a boot camp install and my installation has been hell. I've been out of commission all Friday, the weekend, and it looks pretty bad for today.

    Yet another reason to just completely convert to MAC.

    FIX IT!!!
  14. STim

    STim Super Moderator


    Please perform the fix described at Microsoft Knowledge Base:

    To do so,
    1. Stop the VM
    2. Attach a Windows installation CD to it.
    3. Go to Virtual Machine->Configure menu. Browse to CPU tab. Make sure that the "Show advanced settings" checkbox is enabled in the bottom-left corner of the window.
    4. Type
    in "System Flags" field.
    5. Close Configuration and start VM.
    6. Capture input and press any key to boot from CD.
    7. Perform the actions described in KB article.
    8. Stop the VM.
    9. Go to Virtual Machine->Configure menu. Browse to CPU tab. REMOVE the "vm.compat_level=2" string. Close Configuration menu and boot the VM.

    After that the upgrade should be performed fine.
    Last edited: Nov 17, 2008
  15. technonut2000


    Tried the Transporter solution that seems to work for others except that it tells me I don't have this disk space. I have 20 Gigs free and it needs 60 gigs to convert my file. I am going to try to move my file off my computer and transport it to this computer. VERY frustrating! And converting a 60 gig file will probably take a week! Any help would be greatly appreciated.
  16. technonut2000


    OK, thanks for the reply. I will try it in a little while once I get to the office. I will let you know. Thanks!
  17. beagley

    beagley Bit Poster

    A Summary of Useful Stuff I've Learned

    Hi guys,
    Here are some things I've learned.

    1. After installing Bootcamp and then setting up a Parallels to use my Bootcamp installation, I had to use my keyboard (the mouse wouldn't work) to get to Windows to finish loading up so that the Parallels tools could finish installing. This means selecting your Windows XP user and hitting enter, entering Windows password, etc. The keyboard worked, the mouse didn't. After getting to the Windows desktop, the Parallels tools were able to complete installing.

    2. There is a bug in the Configure window of Parallels. If you open it and change settings (or just look around, actually) and click "OK", sometimes it will reset the <SystemName> of the <Hdd> in the config.pvs file. This will produce the permissions/HD 1 error when you try to start your virtual machine. The support people at Parallels still think that error occurs because of problems in the update (3.0-->4.0) process or file permissions. Maybe so, but it ALSO can happen when a fresh installed user simply opens and changes a configuration setting. There is a bug in the Virtual Machine Configuration window. How do you fix it? You can edit <SystemName> in <Hdd> so it points back to the actual .hdd file inside the package contents of your virtual machine. Or apparently you can just open the Configure window and flip the Hard Drive settings to Image and then back to partition and that will fool it.

    3. Windows Licensing between Bootcamp and Parallels: This is an odd issue, but understandable. Windows DRM wants to make sure you don't install the same version of Windows on two machines. Set up Bootcamp, then do Parallels, then reactivate Windows. You won't be allowed to! So, click the "Telephone" option, let Windows generate a support number, call the phone number they want you to, assure the computerized operator that you are installing Windows on ONE machine, and voila... you'll be given a code to enter and you'll be all set.

    Hope some of this helps some of you guys... there are probably other bugs out there, especially with 3.0-->4.0 updates.
  18. MrLynn


    Like others, I have the same problem. A software upgrade installation should be idiot-proof. I'm an idiot, and I don't have hours to spend playing all the games described in this thread.

    I ordered and received a CD of PD4.0. If you can fix the install/upgrade process, please send me a new CD and let me know you are doing this. Otherwise, please let me know where to send this one back.

    /Mr Lynn
  19. theand


    ^I agree I have neither the time, inclination or intelligence to jump through the protracted hoops suggested above. I just want this fixed and working the way it should be.
    I now have been out of operation for 3 working days.
  20. MrLynn


    Got it to work!

    OK, I got it to work. I deleted the XP VM that PD4 had messed up (if it did) from the Parallels Library folder where the .hdd lives, duplicated the VM that I had initially created as a backup (as Parallels suggested, which suggestion I thankfully took), changed the 'copy' name to match the original, put it in the Library folder, and started over.

    Don't know if this will apply to anyone else, but when Parallels tells you the VM upgrade has to be 'manual' and you have to log into your VM, the first time I habitually logged in as a regular user. This time I logged in as an administrator.

    Whether that made the difference, or something else, I don't know.

    This kind of thing should be intuitive and straightforward, but it isn't.

    Haven't heard from Support re the ticket I created, but hey—you can cancel it.

    /Mr Lynn

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