Parallels 9- Can't get trial version

Discussion in 'Installation and Configuration of Parallels Desktop' started by Lukasz_, Oct 1, 2013.

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  1. GaeaTurms

    GaeaTurms Bit poster

    Messages:
    1
    Hello,
    I was unable to get my trial key upon trying to use an alternate email.
    My second problem report number was 44222424.

    Thanks,
    Gaea
     
  2. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

    Messages:
    406
    Hi GaeaTurms,

    Thank you for replying us with the Problem Report ID.

    Trial key has been sent to you as private message
     
  3. DarkPheonix247

    DarkPheonix247 Bit poster

    Messages:
    3
    Hi Maheeshwar,

    I have used the trial key you sent me but i am still unable to activate the trial key i get this error
    Screen Shot 2014-05-23 at 8.24.05 PM.png

    I have sent another problem report and this was my ID: 44241944.
     
  4. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

    Messages:
    406
    Hello DarkPheonix247,

    Please check your private message.
     
  5. RichardLa

    RichardLa Bit poster

    Messages:
    1
    I have got the same problem. Can't get the trial-activation key.
     
  6. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

    Messages:
    406
    Hello RichardLa,

    1. Generate a Problem Report ID and send us. ( http://kb.parallels.com/9058 )
    2. If you have an alternate e-mail address, try to request trial key using alternate e-mail (you can try your personal, if you feel OK with it.)
    3. If it still shows a red exclamation mark with another e-mail address – collect second Problem Report ID please. ( As suggested at http://kb.parallels.com/9058 ) and send that ID as well.
    4. We will Provide you with a trial license to activate Parallels Desktop on your Mac.
     
  7. kenyuen

    kenyuen Bit poster

    Messages:
    1
    Hi Support,

    I also can't get the activation key for trial. Would you able to help my support id is: 44360498

    Ken
     
  8. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

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    406
  9. NhanNguyen

    NhanNguyen Bit poster

    Messages:
    1
    I do have a problem with the red mark next to the Name when I want to get trial key. .Can you help me , ad ? Thank a lot .
     
  10. Ram@Parallels

    Ram@Parallels Parallels Support

    Messages:
    779
    Hello NhanNguyen,

    Please follow the steps as suggested below:

    1. Please follow the steps as suggested at http://kb.parallels.com/121072
    2. If it still shows a red exclamation mark Generate a Problem Report ID and send us. ( http://kb.parallels.com/9058 )
    3. If you have an alternate e-mail address, try to request trial key using alternate e-mail (you can try your personal, if you feel OK with it.)
    4. If it still shows a red exclamation mark with another e-mail address – Generate a report id as suggested at http://kb.parallels.com/9058 and please provide me the problem report number here.
     
  11. sonnd9x

    sonnd9x Bit poster

    Messages:
    2
    Help me

    Can U give me a Trial Key? Thank !
     
  12. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

    Messages:
    406
    Hello sonnd9x,

    Please follow the steps as suggested at http://kb.parallels.com/116845 to activate the trial version of Parallels Desktop 9 for Mac.

    If you get a red exclamation mark next to your email, please follow the steps as given at http://kb.parallels.com/121072 and

    this should help you to activate the trial version
     
  13. sonnd9x

    sonnd9x Bit poster

    Messages:
    2
    I'm using version Plesk 12 for Win. I cann't get Trial key
     
  14. CodeJingle

    CodeJingle Bit poster

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    I tried the fix it didn't work, it won't let me register trial. Other alternative or other workaround?
     
  15. CodeJingle

    CodeJingle Bit poster

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    Nevermind, no caps in email worked, which is stupid. Email address with non-lowercase letter is VALID.
     
  16. Seokjoon

    Seokjoon Bit poster

    Messages:
    1
    Help!!!!!!!
     
  17. Abdul@Parallels

    Abdul@Parallels Parallels Support

    Messages:
    597
    Hello CodeJingle and Seokjoon,

    Please check your private messages.
     
  18. Romeer

    Romeer Bit poster

    Messages:
    1
    Trial doesn't work...

    I can't the trial version of Parallels to work...
    I've using a shorter email but it just has a red "!" next to it and is grayed off. Help please!
     
  19. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

    Messages:
    406
    Hello Romeer,

    Please generate a Problem Report ID ( http://kb.parallels.com/9058 ) and reply us with the Problem Report ID here and we will provide you with the trial activation key.
     
  20. taylorl721

    taylorl721 Bit poster

    Messages:
    1
    :)very good!!!!!!!!!!!!!!!!!!!!
     
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