Parallels Access support for iPad Pro 11" (2018)

Discussion in 'Parallels Desktop for Mac Feature Suggestions' started by DavidP24, Mar 16, 2019.

  1. DavidP24


    I was directed to put this bug report here by the support team.

    Here's the bug - The iPad UI for Parallels Access app seems to only support 4:3 ratios. The iPad Pro 11" has a different resolution (and ratio) than the older iPad Pro (specifically, 2388-by-1668). iOS scales down the 4:3 UI, leaving black bars on the left and right of the app. This then compounds the additional scaling that happens because the Mac UI doesn't quite match the app.

    Can the app have support added for the iPad Pro 11"? It's basically rendering the app useless on that device.


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