Parallels asks to login/register each time I start it

Discussion in 'General Questions' started by jelmer, Apr 18, 2019.

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  1. jelmer

    jelmer Bit Poster

    Messages:
    1
    Hi

    I have bought parallels Desktop for Mac Pro Edition. Very often, I am asked to login again when resuming winodws ("Sign in to parallels account"). This is extremely annoying, what causes this?

    In addition, in the Parallels help portal, I am unable to register my license key. When I register it, nothing happens.

    This is NOT what I expect from software that costs 100$ a year!
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,670
    Hi, you can use this Kb article for more information about Parallels Desktop key registration
    If you need more help with it, please provide us with your email address and Parallels Desktop license key, we will register it for you.
    (I'll send your a private message, please reply on it with the requested info)
     

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