Parallels client crashing after Win10 update to 20H2

Discussion in 'Parallels Client for Windows' started by GianM2, Mar 1, 2021.

  1. GianM2

    GianM2 Bit poster


    we are experiencing sudden crashes of the parallels client (tried the latest of both 17 and 18), the error message is "pushing of client settings failed", the client crashes in the taskbar, even running the client manually will result in a crash after a little while.

    thank you in advance
  2. Eugene. K.

    Eugene. K. Parallels Team

    Hi GM, please contact support to resolve the issue completely. It will probably require uploading your crash dumps.
    In the meantime I suggest you disabling client policies on a server and trying again, looking at the error it might help.
  3. PauloC4

    PauloC4 Bit poster

    [QUOTE = "Eugene. K., post: 882601, membro: 6676164"] Olá GM, entre em contato com o suporte para resolver o problema completamente. Provavelmente, será necessário enviar seus despejos de memória.
    Nesse ínterim, sugiro que você desative as políticas do cliente em um servidor e tente novamente, pois pode ajudar a ver o erro. [/ QUOTE]

    Alguem poderia passar o link para download do Parallels 20h2 ? Obrigado :
  4. GianM2

    GianM2 Bit poster

    20H2 is the Windows10 update, not parallels update

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