Parallels Desktop 12

StephenF3 · Aug 20, 2016

With Parallels desktop 12 in Coherence running Mac OS X 10.11.6 I get the windows toolbar showing at the bottom of the screen. I can't seem to find how to stop this. Anyone?

Ajith1 · Aug 20, 2016

Hi StephenF3,
Refer to this article to show or hide Windows Taskbar.

Jasper1 · Aug 20, 2016

Hi,

I am a student and new to parallel Desktop. I'm currently using trial version of version 11 and planning to purchase the license.

I saw if i upgrade to version 12, i need to pay $49 instead of $79 but i concern that do i entitle for the upgrade as i am currently using the trial version.
The key reason to use version 12 is for money saving only.

Sasti@Parallels · Aug 21, 2016

Jasper1 said:
Hi,

I am a student and new to parallel Desktop. I'm currently using trial version of version 11 and planning to purchase the license.

I saw if i upgrade to version 12, i need to pay $49 instead of $79 but i concern that do i entitle for the upgrade as i am currently using the trial version.
The key reason to use version 12 is for money saving only.

Hello @Jasper1,
The upgrade to Parallels Desktop 12($49.99) is only available if you have a paid version of Parallels Desktop 10/11.

Ajith1 · Aug 21, 2016

Jasper1 said:
Hi,

I am a student and new to parallel Desktop. I'm currently using trial version of version 11 and planning to purchase the license.

I saw if i upgrade to version 12, i need to pay $49 instead of $79 but i concern that do i entitle for the upgrade as i am currently using the trial version.
The key reason to use version 12 is for money saving only.

Hi Jasper1,
If you wish to save money, you can buy a Student version. Refer to this article.

AnthonyC2 · Aug 23, 2016

I had the PD10 upgrade to PD11 in Oct 2015, am I entitle to free upgrade to PD12?

Ajith1 · Aug 23, 2016

Hi AnthonyC2,
We have checked and found you are not eligible for free upgrade to Parallels Desktop 12. Refer to this page for eligibility.

AnthonyC2 · Aug 24, 2016

Ajith@Parallels said:
Hi AnthonyC2,
We have checked and found you are not eligible for free upgrade to Parallels Desktop 12. Refer to this page for eligibility.

I upgraded my PD10 to PD11 on 5 Oct 2015. I suppose I am eligible for free upgrade after reading the link you provided. Can you specifically tell me why I am not eligible?
Please advise.
Thanks

AnthonyC2 · Aug 24, 2016

Oh, only eligible for Tech Guarantee! not upgrade.........

Cowabunga · Aug 31, 2016

According your tech page 123874, I would receive an email 7 working days following the release of PD12. It has been 10 days. I am afraid my trial will expire before I get my PD12 key. I purchased PD11 on September 23, 2015 at 11:45:47 AM EDT. Again, According your tech page 123874 that is within the time period that qualifies for an upgrade. According to my Parallels account, My copy of PD11 was indeed registered on September 23, 2015. When can I expect to receive the promised email with my key?

alex24 · Sep 1, 2016

hey does anyone know when i try to install its asking to create admit but not letting me any idea what to do

Petr H · Sep 1, 2016

Guys, did you actually read those articles http://kb.parallels.com/123874 and http://www.parallels.com/techguarantee2016/ ?
You're entitled for a free upgrade to PD12 only if you purchased PD11 between August 1, 2016 and October 31, 2016.
Since you all bought it much earlier (actually in 2015) that means no fun with PD12 for free.

Cowabunga · Sep 1, 2016

Petr H said:
Guys, did you actually read those articles http://kb.parallels.com/123874 and http://www.parallels.com/techguarantee2016/ ?
You're entitled for a free upgrade to PD12 only if you purchased PD11 between August 1, 2016 and October 31, 2016.
Since you all bought it much earlier (actually in 2015) that means no fun with PD12 for free.

You are right. Thanks for seeing my mistake. Bummer

Guna@Parallels · Sep 11, 2016

alex24 said:
hey does anyone know when i try to install its asking to create admit but not letting me any idea what to do

Please clarify whether you're trying to install Parallels Desktop or Windows. Also, please share a few screenshot of the error message,we'll check and help you out!