Parallels Desktop 18 for Mac cannot be installed on macOS 13.1 (Ventura)

Discussion in 'Installation and Configuration' started by JorgS11, Dec 14, 2022.

  1. JorgS11

    JorgS11 Bit Poster

    Messages:
    2
    Installation window starts but after 20 secs suddenly disappears.
    upload_2022-12-14_15-42-18.png
    Clicking "Install Parallels Desktop.app" causes ....
    upload_2022-12-14_15-39-26.png
    Installation-process starts. But the above window closes unexpected.
    macOS security settings are as follows:
    upload_2022-12-14_15-41-18.png
    Any help is appreciated.
    Thanks in advance
    Joerg
     
    JorgS11, Dec 14, 2022
    #1
  2. JorgS11

    JorgS11 Bit Poster

    Messages:
    2
    Solved - Do have no glue, why installation took place now without any issues.
     
    JorgS11, Dec 29, 2022
    #2
  3. Asish

    Asish Staff Member

    Messages:
    199
    Hello @JorgS11, We are glad that the issue has been resolved.
     
    Asish, Jan 4, 2023
    #3
  4. David717

    David717 Bit Poster

    Messages:
    2
    Just set up a brand new M2 Pro MacBook Pro and having the same issue. Exactly as JorgS11 stated in their original post, installation will run until "Installing... This may take a few moments." then crashes after a few seconds.
    Tried first with macOS 13.2.1, then updated to 13.3.1. Security settings are the same as the screenshot in the first post. Also tried in Safe Mode, but it stops part way through and says "Parrallels cannot be run in Safe Mode". No matter what I do Parallels never completes installation.
     
    David717, May 11, 2023
    #4
  5. Pavel Merkulov

    Pavel Merkulov Parallels Support

    Messages:
    92
    Hello,
    Thank you for your feedback.

    If you have antivirus installed, temporarily uninstall it, reboot the mac and try installing Parallels Desktop again.
     
    Pavel Merkulov, May 16, 2023
    #5

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