Parallels Desktop Crashed My Mac Pro!

[Joe Montanez]

Parallels Desktop crashed my Mac Pro after installing Build 5608 update.
Urrrrrrrggh!!! Here is the Panic Log:

Sat Jun 21 20:17:06 2008
panic(cpu 0 caller 0x001A4A55): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x000000ac, CR3: 0x01047000, CR4: 0x000026e0
EAX: 0x00000000, EBX: 0x07df2a00, ECX: 0x087d2238, EDX: 0x082ce780
CR2: 0x000000ac, EBP: 0x495ebeb8, ESI: 0x00000000, EDI: 0x60bc9000
EFL: 0x00010202, EIP: 0x61b1930d, CS: 0x00000008, DS: 0x004b0010

Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x495ebc98 : 0x128d08 (0x3cc0a4 0x495ebcbc 0x131de5 0x0)
0x495ebcd8 : 0x1a4a55 (0x3d24b8 0x0 0xe 0x3d1cdc)
0x495ebde8 : 0x19aeb4 (0x495ebe00 0x7d9fc64 0x0 0x87d2238)
0x495ebeb8 : 0x61b185d6 (0x7df2a00 0x61b23a8c 0x495ebee8 0x135819)
0x495ebee8 : 0x61b1ccc5 (0xbdbe980 0x297 0x495ebf18 0x61b17e27)
0x495ebf18 : 0x61b19828 (0x89cd284 0x61b2103c 0x61b21058 0x2c)
0x495ebf48 : 0x61b1757f (0x89cd284 0x61b20690 0x61b20670 0x28f)
0x495ebf78 : 0x61b17743 (0xa000000 0x0 0x0 0x8797dac)
0x495ebfc8 : 0x19ad2c (0x0 0x0 0x19e0b5 0x7d9ae68) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.parallels.kext.vmmain(3.0)@0x61b16000

 

[John@Parallels]

This will be more helpful

* Parallels Desktop version and build: Parallels Desktop- -> About Parallels Desktop
* an XML file with a copy of system profile: Applications --> Utilities --> System Profiler --> File --> Save as
* Guest OS full version with SP included (if they are);
* a copy of /home/<username>/Documents/Parallels/<VM name>/<GuestVM>.pvs
* Archive of /Library/Parallels/bugreports/ (right click on folder --> Create Archive)
or ~/Library/Parallels/bugreports/

Do you have VmWare Fusion, or Virtual Box