Parallels Desktop crashes on M3 Macbook after migration from M1 via Migration Assistant

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by ArkadiuszS, Oct 2, 2024.

  1. ArkadiuszS

    ArkadiuszS Bit poster

    Messages:
    5
    Hi,
    Right after migrating my system from M1 to M3 MacBook Parallels Desktop started crashing. I am unable to activate it on new machine.
    What I already tried to do is:
    1. Reinstalling Parallels Desktop with newly downloaded 19.4.1 version
    2. Deactivating the licence on old (M1) Mac with `prlsrvctl deactivate-license`. It returns `Failed to deactivate the license: Unable to deactivate the product. Your type of license cannot be deactivated.`
    You can find my Crash Report attached to this message.

    Have you encountered similar problems? Please let me know about possible solutions.
     

    Attached Files:

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