parallels desktop crashing on macbook

L

leishi85

Bit poster
i'm posting this problem hoping someone here would know what is going on with my parallels desktop, using the version 1970.

it was about couple days ago, all of a sudden, when i tried to run parallels desktop, an error would pop up and say the application Parallels Desktop quit unexpectedly, and i tried to press the reopen button it would do the samething again. attached is the error log.

thanks in advance.
 

Attachments

I see three possibilities:

1) Your VM is corrupt (you didn't say whether you got that far). Test by creating another VM and seeing if it works.

2) Your Parallels installation is corrupt. Uninstall Parallels, and then (important) delete all parallels folders except the one containing your VM. Then reinstall Parallels. If it doesn't ask you to activate, you haven't deleted it all.

3) OSX is corrupt on your machine, or some third party software you installed is interfering with Parallels. If you installed ANYTHING between the time Parallels was working and now, suspect it. Otherwise a reinstall of OSX is in your future, time consuming as that might be. You can always install OSX on an external FW drive for testing.
 
to answer your question.

1. not sure if my VM is corrupt, because when i start the parallels desktop program, it crashes right away, i don't even get a chance to create another VM.

2. Let me try this one more time, but how many parallels folders are there?? I will get back to you on this.

3. I hope this is not the case.
 
1) If you don't have autostart selected, it probably isn't the VM.

2) /library, /applications, /library/startupitems
~/library (where your VMs are stored by default)

3) I hope not too, but it happened to me.
 
hmm, deleted all the parallels related files and folders, and reinstalled parallels, still does the samething, maybe my osx is corrupted?
 
You can find out by installing OSX on an external FW disk, booting from it, and installing Parallels there. If it works there, you know where the problem lies.

External FW disks are cheap these days if you get a small one. Forty gig is enough, although a larger one would have other uses that might make it worthwhile. I have several with capacities from 100 to 350 gig and don't know how anyone lives without them. Backups have saved my bacon innumerable times.
 
Have you tried resetting NVRAM?

Try resetting NVRAM.

I had a similiar experience and resetting the NVRAM for my MBP fixed the problem.
 
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