Parallels Desktop Fails to Start

Discussion in 'Installation and Configuration' started by JaniL, Aug 5, 2009.

  1. JaniL

    JaniL

    Messages:
    6
    When I try to start parallels desktop nothing happens and I have a message in the console:
    8/5/09 7:37:02 PM com.apple.launchd[119] ([0x0-0x1bd1bd].com.parallels.desktop.console[12720]) Exited with exit code: 9

    I tried reinstalling but that changed nothing.
     
  2. Srinivasulu.V

    Srinivasulu.V

    Messages:
    118
    Hello,

    Please follow the steps mentioned in the below article in order to uninstall Parallels Desktop completely :

    http://kb.parallels.com/en/5714

    After uninstalling please go ahead and install Parallels Desktop again.
     
  3. JaniL

    JaniL

    Messages:
    6
    Followed the steps and uninstalled and re-installed. No awail. The very same problem persists.
     
  4. JaniL

    JaniL

    Messages:
    6
    Any idea what is wrong? It seems that in many problems the suggested work around is reinstall, but this does not work here.
     
  5. Anupama A

    Anupama A

    Messages:
    286
  6. JaniL

    JaniL

    Messages:
    6
    I downloaded the file and while trying to run it I get:

    $ open Cleanup\ Kernel\ Extensions.app
    LSOpenFromURLSpec() failed with error -10828 for the file /Users/wolf/temp/Cleanup Kernel Extensions.app.
     
  7. Anupama A

    Anupama A

    Messages:
    286
    Hello,

    Please follow these steps in regards to the issue:

    Restart MAC, don't start any applications. Uninstall Parallels Desktop using the .dmg file.
    Now, please follow these steps :

    1. Open Finder.
    2. Go to Applications/Utilities/Disk Utilities.
    3. Choose MAC HD.
    4. Choose repair disk permissions.
    After running the repair disk permissions , restart the computer. Install Parallels Desktop.

    http://kb.wisc.edu/helpdesk/page.php?id=3810
     
  8. JaniL

    JaniL

    Messages:
    6
    Ok, Tried that one more time and it does not work.
     
  9. ravenstar

    ravenstar

    Messages:
    1
    I had a similar problem after upgrading to Snow Leopard even though I had an up-to-date working version of Parallels 4 before the update. I found that somewhere along the way I had lost read permission on /usr/local. Make sure you have permission to read /usr/local/lib/libprl_sdk.dylib and manually fix any directory permissions that aren't right. In my case chmod o+rx /usr/local fixed the problem.

    Hope this helps!
     
  10. JaniL

    JaniL

    Messages:
    6
    There is no /usr/local/lib/libprl_sdk.dylib in my system. This is a Mac Pro running OS X version 10.5.8
     
  11. DaleE

    DaleE Bit Poster

    Messages:
    23
    /usr/local/lib/libprl_sdk.dylib

    Same with me using Leopard 10.5.8. I enter the command "cd /usr/local/lib/libprl_sdk.dylib" in terminal and it cannot find it. Searching in finder for "lib" only finds that directory under the "Documents" directory.

    Please provide more complete information.
     

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