Parallels Desktop for Mac Pro Version 19.1.0 (54729) no longer shows memory sticks in Windows 10

Discussion in 'Windows Virtual Machine' started by MattiL1, Oct 21, 2023.

  1. MattiL1

    MattiL1 Bit poster

    Messages:
    2
    I installed Parallels Desktop for Mac Pro Version 19.1.0 (54729) on macOS Sonoma 14.1 (23B73) and it does not show memory sticks with BitLocker in Windows 10 virtual machine. The previous Parallels Desktop for Mac Pro version showed the memory sticks OK.
     
  2. NicoT1

    NicoT1

    Messages:
    1
    Hi, I have the same Problems. My USB Stick gets an yellow bubble in device manager after 10 seconds.
     
  3. Ashley Chumun

    Ashley Chumun Staff Member

    Messages:
    110
    Hello,
    Thank you for your feedback.
    Please note that the issue will be addressed in the future update of Parallels Desktop.
    As a workaround, kindly perform the steps below to downgrade back to Parallels Desktop 19.0.0 :
    1. Quit Parallels Desktop (Click on the Parallels icon on top of the Mac menu bar > Quit Parallels Desktop)
    2. Download and install Parallels Desktop 19.0.0 from the link below:
    https://download.parallels.com/desktop/v19/19.0.0-54570/ParallelsDesktop-19.0.0-54570.dmg
    (During the installation, a window will open offering to use Parallels Desktop 19.1.0, close the window > In the next window, select Use Current Version)
    3. Launch Parallels Desktop > Check if you are still having the memory stick issue.
    4. If the issue still persists > please collect a technical report (click the Parallels icon on top of the Mac menu bar > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply to this message.
    Also, please subscribe to this article https://kb.parallels.com/en/129860 by clicking on the Get Updates button to be notified of future updates.
     
  4. Ashley Chumun

    Ashley Chumun Staff Member

    Messages:
    110
    Hello,
    Thank you for your feedback.
    Please note that the issue will be addressed in the future update of Parallels Desktop.
    As a workaround, kindly perform the steps below to downgrade back to Parallels Desktop 19.0.0 :
    1. Quit Parallels Desktop (Click on the Parallels icon on top of the Mac menu bar > Quit Parallels Desktop)
    2. Download and install Parallels Desktop 19.0.0 from the link below:
    https://download.parallels.com/desktop/v19/19.0.0-54570/ParallelsDesktop-19.0.0-54570.dmg
    (During the installation, a window will open offering to use Parallels Desktop 19.1.0, close the window > In the next window, select Use Current Version)
    3. Launch Parallels Desktop > Check if you are still having the memory stick issue.
    4. If the issue still persists > please collect a technical report (click the Parallels icon on top of the Mac menu bar > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply to this message.
    Also, please subscribe to this article https://kb.parallels.com/en/129860 by clicking on the Get Updates button to be notified of future updates.
     

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