Parallels desktop for mac purchase failure

Discussion in 'Licensing and Activation' started by Azuuu, Feb 23, 2024.

  1. Azuuu

    Azuuu Bit poster

    Messages:
    2
    Hi, i tried to renew my pd for mac license by alipay, and alipay showed it successful, but pd website said it failed and my license have not been renewed, please checked it for me, my order no is 400654955, and my id is 861837548@qq.com
     
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    470
    Hello

    Thank you for your feedback.

    Upon verification, your purchase was done through Alipay.
    Please note that payment via Alipay takes 2-5 working days to be processed.

    We have sent to you a private message. Please send us the receipt of your transaction via Alipay,

    Thanks
     

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