Parallels desktop: Maximum number of activations available

Discussion in 'Account and Subscription Management' started by JasperL1, Jul 26, 2019.

  1. RichardO5

    RichardO5 Bit Poster

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    My Macbook crashed and while its getting repaired i have my hard drive externally connected to another computer so I can access my files and applications. the problem is when i try to start parallels it asks for my activation key. it the tells me "your product key reached its activation limit. Please help reset my key thx
     
  2. SalL

    SalL Bit Poster

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    My issue was resolved very quickly when I posted in the "Parallels Access and Parallels Desktop for Mac" forum.
     
  3. Maria@Parallels

    Maria@Parallels Parallels Team

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    4,190
    Hi, your key has been reset, please check.
     
  4. YueD

    YueD

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    Hi Parallels Team, that my bought new MacBook but I didn't transfer my activation from old mac to new one. It also shows the same message "your product key reached its activation limit" Could you help me to reset my key, please? Thx so much.
     
  5. YueD

    YueD

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    My problem has been solved by Facebook from your team, thx.
     
  6. Ajith@Parallels

    Ajith@Parallels Parallels Support

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    2,075
    We are glad to hear that the issue is resolved. Feel free to reach out to us anytime for support.
     
  7. JoshuaP7

    JoshuaP7 Bit Poster

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    I am also having this issue. The key associated with my email is expired but my company paid for another key that I have been using up until now. I migrated my parallels to a new mac and am getting the 'max number of activations' notification when I try to use my should-be-working key on the new mac. I can supply with the key if needed.
     
  8. Bruggink

    Bruggink Bit Poster

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    2
    You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.
    My Parallels Desktop 10 key is in use at a older Macbook which is crashed. Can't activiate the key on my new macbook. Could you reset it?
     
  9. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,075
    We are unable to locate the key with the current email address. Please reply to the private message with the key to check and assist.
     
  10. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,075
    We have reset the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

    Note: Parallels Desktop 10 is not compatible with macOS X Sierra and above.
     
  11. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,190
    Hi, we've received your key and reset it your key. Please check it and let us know how does it work.
     
  12. Bruggink

    Bruggink Bit Poster

    Messages:
    2
    Same problem: You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.
     
  13. AntonioG3

    AntonioG3

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    Hi Admin Team.. Not sure if I should write this second post in here, but I need a reset to my v10 Licence so that I can use it with my new Mac. Best Reagrds and thx in advance.
     
  14. AntonioG3

    AntonioG3

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    Sorry for my mistake. It´s v11. Thx
     
  15. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,190
    Check your inbox for more info please
     
  16. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,190
    Hey, we've reset your license, please check the issue.
     

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