parallels desktop v11 license to new MAC

my old compute has some problem ,I logout parallels account from old computer ,and login the new computer ,but after I input the license key to new computer , it shows license have reached the maximum number of activations, I can't use parallels desktop now , please help , thanks .

 

Hi Summitview. Please check and reply to our private message with the necessary details.

 

I have this same problem after my old laptop screen died and I moved my hard drive to a different computer, please help!

 

Hi SalL. We have made the necessary changes. Please try activating now.

 

Hi, thank you very much -- this works perfectly now.

 

You are welcome. Nice to know that it works now. Please get back to us for any further queries.

 

Hi. I have a parallels desktop version 8. Is it possible to migrate this version from old Mac to another? I can't found where to log out my account in this version. In the new Mac is it possible upgrade? Or upgrade must be old Mac before migrate? Please, help!