Parallels devs, *FIX* the trackpad, it's long due

Discussion in 'Windows Guest OS Discussion' started by Dennis19, Aug 11, 2022.

  1. Dennis19

    Dennis19 Bit Poster

    Messages:
    2
    Whilst admiring Parallels for what it is, how beyond it sets itself apart from the competition, I can't help but feel that the trackpad support has been neglected, and it's long due for a proper implementation. MacBook users have one of the best trackpads in the market, but the implementation in Parallels (a premium paid software solution) is non-existant.

    Developers, please make a proper Precision Touchpad driver in Parallels Tools, so we can finally get smooth-uninterrupted scrolling, and all the gestures that are supposed to be supported in a trackpad of this caliber.

    Thank you
     
  2. Mikhail Ushakov

    Mikhail Ushakov Parallels Team

    Messages:
    184
    Hello Dennis,
    Thank you for your feedback.
    Would you provide us with more details regarding the issue - what's your scenario, what specifically doesn't work, do you use an external trackpad or a built-in one?
    Addtionally, please reproduce the issue, collect a technical report as outlined in https://kb.parallels.com/9058 , and share its ID with us in your reply.
     
  3. Dennis19

    Dennis19 Bit Poster

    Messages:
    2
    Yes, as a user with Parallels and Windows Guest, it is impossible to find the perfect balance between using a Mouse, and using the internal Trackpad of a MacBook. Windows has settings for how many lines you can scroll per time, and it seems that both the Trackpad and the Mouse, lack of a normal behaviour in this aspect. For example, even if you tamper this Windows setting to "1" line per Scroll, websites scrolling is way to fast and unpredictable. Same goes for the MacBooks internal Trackpad, which of course lacks a proper Windows Precision Touchpad driver implementation from Parallel's side.
     
  4. Aydaskhan Asochakov

    Aydaskhan Asochakov Parallels Support

    Messages:
    15
    Greetings Dennis,
    To proceed with investigation of your issue, we created a ticket. Please check your inbox and provide us with requested data and information.
     

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