Parallels keeps telling my license expired

I continue to get the following error message when I try to launch Parallels: "The product license has not been renewed. Contact your system administrator for assistance."

However, I recently purchased another license and registered it in my account. Everything is showing as valid in my account and even after removing and reinstalling all Parallels software I still get this error message. Any help is greatly appreciated!

 

Hello, did you reactivate/re enter your new license to your Parallels Desktop app?

 

Did you use Parallels Desktop for Business before?