Parallels license after hardware replacement

Discussion in 'General Questions' started by rossellal, Apr 23, 2019.

  1. rossellal

    rossellal Bit Poster

    Messages:
    1
    Hi everyone,
    I got replaced the motherboard of my iMac. Thus I could not disconnect from my "old" Mac so now I'm having trouble when trying to access again my Parallels Desktop. It says that the license key has been already used. What can I do?
    Thank you and sorry for my bad English.
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,025
    Hi, I cannot find Parallels Desktop key in your account.
    Could you please provide me with your license via the private message. (I'll send it to you and then you will be able to reply)
     

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