Parallels needing more information

Discussion in 'Accessing your Mac' started by KennethW4, Dec 22, 2019.

  1. KennethW4

    KennethW4 Bit Poster

    Messages:
    1
    When I clicked on Parallels this morning I got a message saying Parallels needs to access more information on my computer. Being wary of such requests, I said "no". Well, now I have no access to my Broker screen whatsoever. Any thoughts/help..? Thanks in advance!
     
  2. DasertK

    DasertK Bit Poster

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    8
    Next time it asks, try clicking "Yes.
     
    LeticiaM1 likes this.
  3. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    6,252
    Hi please also share with us the screenshot of this message
     
  4. healthp1

    healthp1 Bit Poster

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    1
    I have the exact same issue with the a 2019 16" MBP with the 2.4GHz i9 and 5500M 8GB. I have 4 days left to return the computer. Trying to decide if I should keep it and wait for a software fix or return it so I don't get stuck with a lemon.
     
    Last edited by a moderator: Mar 9, 2020
  5. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    6,252
    Hi, could you please provide us with the screenshot of the issue/warning you've got?
     
  6. LeticiaM1

    LeticiaM1 Bit Poster

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    13
    You could have clicked Yes, so the next time will not appear again.;)
     
  7. PeterJ18

    PeterJ18 Bit Poster

    Messages:
    48
    try clicking 'YES' next time it appears
     
    Maria@Parallels likes this.

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