Parallels Quit Unexpectedly

[kristianmartin]

Thread was moved from "Parallels Workstation for Windows and Linux > Installation and Configuration in Windows and Linux".
Stacey M

I was running Parallels 3.0-5160 when it suddenly quit. Windows XP SP2, running Revit 2008 SP2. Here is what the error log showed:

-------------------------------------------------------------------------------
Parallels Desktop 3.0 for Mac OS X version 3.0 Build 5160.0 from 2007-09-11
-------------------------------------------------------------------------------
Received SIGSEGV: Segmentation fault
Access to fault address: 0xf2813b1d
unknown signal sender: 1
-------------------------------------------------------------------------------


The Crash Log is attached.

 

[kristianmartin]

Hello Parallels Support,

Would you happen to have any ideas about what caused this?

Thanks.

 

[Stacey M]

Hello,

it is a known issue and there is an unofficial build, but not update that was created to solve this issue. Please download build 5162 from http://download.parallels.com/v3/en/GA/Parallels-Desktop-5162-Mac-en.dmg and install it. Do not forget to re-install Parallels Tools after installing.

Best regards,
Stacey