Parallels quits after opening - error message.

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by AdamP17, Feb 14, 2024.

  1. AdamP17

    AdamP17 Bit poster

    Messages:
    1
    tried fixing it with terminal and Disk Utility - First Aid
    Didn't work

    I'm on MacBook Air with Sonoma
     
    AdamP17, Feb 14, 2024
    #1
  2. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    627
    Hello,
    For us to further assists, kindly provide us with the following information:
    1. Detailed explanation, with all steps by steps followed, to reproduce the issue.
    2. Screenshot of error message you are receiving.
    3. While reproducing the issue, collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.
    Thanks.
     
    Pramesh Boodadoo, Feb 15, 2024
    #2

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