Parallels toolbox for Mac activation issue

Discussion in 'Parallels Toolbox for Mac' started by mehdif1, Aug 22, 2017.

  1. mehdif1

    mehdif1

    Messages:
    1
    Hi there,
    I used to have parallels desktop for Mac for months on my new MacBook Pro 2016. I had panic crashes and I did not have any ideas its comping from parallels. After removing parallels, now its fixed entirely. I removed parallels desktop but I kept parallels Toolbox. But toolbox, keeps asking for a license key and when I enter my toolbox key, it says: "This product key is already registered to your parallels account." Since I don't have desktop anymore, I can't find a way to login from the toolbox.

    Thank you

    My support code:
    85208-06791
     
  2. Dmitry@Parallels

    Dmitry@Parallels Staff Member

    Messages:
    588
    Hi @mehdif1, I've reset your license activation status, please try to activate Parallels Toolbox again.
     

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