Parallels Toolbox for Mac Can not take a webpage shot.

Discussion in 'Parallels Toolbox for Mac' started by WolfL1, Nov 27, 2019.

  1. WolfL1

    WolfL1 Bit Poster

    I tried to reinstall Toolbox but it didn't work. My default browser is Safari, and there is a camera button near address bar, I click the camera button it shows working in progress, and when it's done, nothing happened, no pictures shows in folder (desktop by default, and download folder I relocation, both folder didn't have the capture picture.)
  2. sergk

    sergk Parallels Developers


    is problem replicated for all web pages or only for certain ones? For example, does tool work for such simple page as
    If problem occures only for certain links could you share them with me?
  3. WolfL1

    WolfL1 Bit Poster

    All web page. the problem is I never got the picture file, even I reinstall toolbox, issues stand still.
  4. KirillBagrinovskiiy

    KirillBagrinovskiiy Parallels Developers

    Can you press gear on top of Parallels Toolbox -> Help -> Send Technical Data and after that click button send
    After that attach report id here
    It help us to investigate problem

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