Parallels Toolbox Hide Menu Icons will not authorize

Discussion in 'Parallels Toolbox for Mac' started by OurO, May 5, 2022.

  1. OurO

    OurO Bit Poster

    Messages:
    6
    When you try to use Hide Menu Icons the first time it requires 2 authorizations, as shown at left in the attached figure. Authorization of the "Screen Recording" part worked fine, but as can be seen in the attached figure, authorization for the "Accessibility" part did not work. I tried many things after authorizing in the usual way: Quitting and restarting Toolbox, restarting the computer, nothing works. It never authorizes.
     

    Attached Files:

  2. OurO

    OurO Bit Poster

    Messages:
    6
  3. Nazeemabanu@Parallels

    Nazeemabanu@Parallels Staff Member

    Messages:
    138
    Hello @OurO, We have recently released Parallels Toolbox 5.5 version. We are requesting you to update to this latest build and check if the issue is resolved, instead of downgrading?. Thanks
     
  4. OurO

    OurO Bit Poster

    Messages:
    6
    I unchecked the Toolbox preference "Disable automatic updates" and then upgraded to Toolbox Version 5.5.0 (4407). Hide Icons continued to work.

    I did not go through the initial install process which is where the problem occurred. No doubt someone will mention it if that doesn't work.
     

Share This Page