Parallels Toolbox - Key associated with another computer

Discussion in 'Licensing and Activation' started by CatherineW2, Jan 30, 2025.

  1. CatherineW2

    CatherineW2 Bit poster

    Messages:
    2
    I have moved to a new iMac but Parallels Toolbox will not accept the key. Annual subscription paid 17 December.
    Message: "This license key is associated with another Parallels account. Please sign in using this account and try again".
    I have tried everything I can think of, but nothing is working. I need help, please.
     
  2. Adarsh Jeetun

    Adarsh Jeetun Staff Member

    Messages:
    68
    Hello @CatherineW2 ,
    We have sent you a private message.
    Please check your inbox for further steps.
    Thank you!
     
  3. CatherineW2

    CatherineW2 Bit poster

    Messages:
    2
    Thank you. A few days ago, I contacted someone via Twitter, and the Key was reset, which solved the problem.
     

Share This Page