Parallels Toolbox - Key associated with another computer

C

CatherineW2

Bit poster
I have moved to a new iMac but Parallels Toolbox will not accept the key. Annual subscription paid 17 December.
Message: "This license key is associated with another Parallels account. Please sign in using this account and try again".
I have tried everything I can think of, but nothing is working. I need help, please.
 
CatherineW2 said:
I have moved to a new iMac but Parallels Toolbox will not accept the key. Annual subscription paid 17 December.
Message: "This license key is associated with another Parallels account. Please sign in using this account and try again".
I have tried everything I can think of, but nothing is working. I need help, please.
Click to expand...
Hello @CatherineW2 ,
We have sent you a private message.
Please check your inbox for further steps.
Thank you!
 
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