Hi, I'm using Parallels Desktop for Mac 14 and have a Windows 10 guest OS. When I try to reinstall Parallels tools, either via the menu, or by copying the installation files to the Windows VM (via dropbox!), it starts installing, hits 60%, then rolls back and when it gets b ack to 37% it crashes the guest VM and reboots. Has anyone got any ideas on how to resolve this? I'm not sure if the absolute percentage values are likely to be useful as I don't know what the installer uses to calculate them, but it must be one thing causing the rollback and then part of the rollback is causing the crash - so like two issues rolled into one - lucky me! So frustrating as everything else in the guest OS works well, but not being able to use the Parallels integration like copy and paste is like running a 3-legged race! Please help! Thanks Ben