Parallels tools crashes the VM on install

Discussion in 'Windows Guest OS Discussion' started by BenB14, Mar 20, 2019.

  1. BenB14

    BenB14 Bit Poster


    I'm using Parallels Desktop for Mac 14 and have a Windows 10 guest OS.

    When I try to reinstall Parallels tools, either via the menu, or by copying the installation files to the Windows VM (via dropbox!), it starts installing, hits 60%, then rolls back and when it gets b ack to 37% it crashes the guest VM and reboots.

    Has anyone got any ideas on how to resolve this? I'm not sure if the absolute percentage values are likely to be useful as I don't know what the installer uses to calculate them, but it must be one thing causing the rollback and then part of the rollback is causing the crash - so like two issues rolled into one - lucky me!

    So frustrating as everything else in the guest OS works well, but not being able to use the Parallels integration like copy and paste is like running a 3-legged race!

    Please help!


  2. Maria@Parallels

    Maria@Parallels Kilo Poster


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