Parallels tools crashes the VM on install

Discussion in 'Windows Guest OS Discussion' started by BenB14, Mar 20, 2019.

  1. BenB14

    BenB14 Bit Poster

    Messages:
    1
    Hi,

    I'm using Parallels Desktop for Mac 14 and have a Windows 10 guest OS.

    When I try to reinstall Parallels tools, either via the menu, or by copying the installation files to the Windows VM (via dropbox!), it starts installing, hits 60%, then rolls back and when it gets b ack to 37% it crashes the guest VM and reboots.

    Has anyone got any ideas on how to resolve this? I'm not sure if the absolute percentage values are likely to be useful as I don't know what the installer uses to calculate them, but it must be one thing causing the rollback and then part of the rollback is causing the crash - so like two issues rolled into one - lucky me!

    So frustrating as everything else in the guest OS works well, but not being able to use the Parallels integration like copy and paste is like running a 3-legged race!

    Please help!

    Thanks

    Ben
     
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694

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