HELP! After two years of using my Dragon dictation microphone in Parallels (because the applications I utilize are not Mac compatible - the only reason I have Parallels), Parallels no longer can see the microphone plugged into the USB. It is not the microphone - I tried another one and experienced the same problem. There is no USB choices under the 'Devices' menu in Parallels. Under the 'Preferences' menu - and 'Devices' submenu, I can see the microphone, but it does not allow me to choose 'Windows' - it only lists 'Computer' and does not let me change. I have tried to 'eject' in the Mac OS environment as I thought maybe the association to Mac OS was memorized (and could not be changed) - but I can't figure that out either! I am not a techno idiot, but I am clearly stumped as the usual mechanisms are not working. Personally, I am starting to think it may be a ploy from Parallels to force me to upgrade to 11 (I have 10). Why would it suddenly stop working? Any help is VERY appreciated! Chris
Hello ChristopherD2, Please follow steps suggested at http://kb.parallels.com/123042 and please let us know if it worked, also we need you to submit a Problem Report and provide us with its ID number. Please follow this KB article to submit Problem Report: http://kb.parallels.com/9058 and provide us with generated ID number. We will not be able to locate your Problem Report on the server without having its ID number.
