Parallels Wizard forever spinning

Discussion in 'Mac OS X Guest OS Discussion' started by David_Anglin, Oct 23, 2014.

  1. David_Anglin

    David_Anglin Bit Poster

    Messages:
    1
    Doing an initial install of Parallels 10 with Full install Windows 8.1 DVD. Install of Parallels, activation, recognition of Windows 8.1 key went went well, and the dialog said that Windows would now be installed. That was over two hours ago and the Parallels wizard ball is still spinning. I can move the window, get the windows icons along the bottom to open. The install apps are not frozen per the Force Quit command. I actually was able to update some Windows apps. I was never asked to install Parallels Tools.
    I have a recent model iMac with plenty of RAM and hard drive space. I'm uploading log file, screen pic, and system report.

    David Anglin
     

    Attached Files:

  2. Abdul@Parallels

    Abdul@Parallels Parallels Support Parallels Support

    Messages:
    597
    Hi David,

    Please stop the Virtual Machine and Start it again, that should help you out.
     
  3. gjlamb

    gjlamb Bit Poster

    Messages:
    7
    Didn't help whilst installing TP 10075. Selected 'continue manually' from the installation menu then installed tools. Must have just got stuck finishing?
     
  4. charlesd1

    charlesd1 Bit Poster

    Messages:
    20
    Gilamb saying right, you need to stop Virtual Machine properly and start again with following instructions....
     
  5. Dhruba@Parallels

    Dhruba@Parallels Kilo Poster

    Messages:
    779
    Last edited: May 8, 2015
  6. MortgageC

    MortgageC

    Messages:
    1
    I ran into the same problem. The fix was to stop the installation and continue manually. Once you do that, you will see an x at the top right where the tools should be. Click on that and install Parallels tools and it should solve the problem.
     

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