PAYMENT NOT AUTHORIZED???????

Discussion in 'General Questions' started by ZubairM1, May 8, 2021.

  1. ZubairM1

    ZubairM1 Bit Poster

    Messages:
    1
    You sent Today at 5:22 PM
    I bought parallels two times and it keeps on saying "Payment not authorized" even though I used the same credit card to buy a MacBook charger off of best buy online and I got it yesterday, I think this is a problem on your side
     
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    Hi, do you have any purchase order? Could you share it's number with us please?
     
  3. zot

    zot

    Messages:
    1
    i have the same problem and try many ways without chance can any one help plz
     
  4. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    Hi, do you have a purchase order number?
    Could you share it with us please?
     
  5. Idrisa1

    Idrisa1

    Messages:
    1
    me too I have been trying since yesterday. any help please. order number 306096025
     
  6. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,148
    Hello, your payment status is awaiting offline payment. Kindly complete your payment. Thanks, Parallels Team.
     
  7. NileshP2

    NileshP2

    Messages:
    1
    Payment not authorized
    Cleverbridge reference number

    361063021

    To ensure the most prompt and efficient service, please always refer to your reference number when you contact us.
     
  8. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    302
    Hello, we can see that your Parallels Desktop Standard Edition payment has been successful and the status of your payment is "Paid". Thanks.
     
  9. SiddhantS1

    SiddhantS1 Bit Poster

    Messages:
    1
    Im facing the same issue. Made the payment and it says payment not authorized, and when i go t authorize, it gives the same prompt to authorize payment.
     
  10. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    302
    Hello, we have sent you a personal message. Please provide us with the payment reference number or email address so that we can check this further. Thanks.
     
  11. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    302
    Hello, please refer to and complete the payment using a different credit card or PayPal. Thanks.
     

Share This Page