PAYMENT NOT AUTHORIZED???????

Discussion in 'General Questions' started by ZubairM1, May 8, 2021.

  1. ZubairM1

    ZubairM1 Bit Poster

    Messages:
    1
    You sent Today at 5:22 PM
    I bought parallels two times and it keeps on saying "Payment not authorized" even though I used the same credit card to buy a MacBook charger off of best buy online and I got it yesterday, I think this is a problem on your side
     
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

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    8,693
    Hi, do you have any purchase order? Could you share it's number with us please?
     
  3. zot

    zot

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    i have the same problem and try many ways without chance can any one help plz
     
  4. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    Hi, do you have a purchase order number?
    Could you share it with us please?
     
  5. Idrisa1

    Idrisa1

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    1
    me too I have been trying since yesterday. any help please. order number 306096025
     
  6. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

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    1,148
    Hello, your payment status is awaiting offline payment. Kindly complete your payment. Thanks, Parallels Team.
     
  7. NileshP2

    NileshP2

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    1
    Payment not authorized
    Cleverbridge reference number

    361063021

    To ensure the most prompt and efficient service, please always refer to your reference number when you contact us.
     
  8. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    347
    Hello, we can see that your Parallels Desktop Standard Edition payment has been successful and the status of your payment is "Paid". Thanks.
     
  9. SiddhantS1

    SiddhantS1 Bit Poster

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    1
    Im facing the same issue. Made the payment and it says payment not authorized, and when i go t authorize, it gives the same prompt to authorize payment.
     
  10. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    347
    Hello, we have sent you a personal message. Please provide us with the payment reference number or email address so that we can check this further. Thanks.
     
  11. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    347
    Hello, please refer to and complete the payment using a different credit card or PayPal. Thanks.
     
  12. FedorB3

    FedorB3

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    Hi, I am facing the same issue when I tried to upgrade my subscription to Pro. Please help me
    373674364
     
  13. FedorB3

    FedorB3

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    Solved. I've paid from another card. Just for you info it did not work with visa and it works with master card
     
  14. RigilS

    RigilS

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    1
    I am also getting the same message and payment is keeping on getting declined..
    Any resolution here?
     
  15. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    347
    Hello, we have sent you a personal message. Please provide us with the payment reference number or email address so that we can check this further. Thanks.
     
  16. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    347
    Thank you. Please let us know if you have any additional questions.
     
  17. SrihariH

    SrihariH

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    1
    Hi Team, I am facing the same issue. My payment is not getting authorized.
    I have tried both VISA & Mastercard. Can someone help me on the same?
     
  18. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    347
    Hello, we have sent you a personal message. Please provide us with the payment reference number or email address so that we can check this further. Thanks.
     
  19. PrakashR

    PrakashR Bit Poster

    Messages:
    1
    Hi Am facing the below attached issue. Please let us know what to do.
    Tried with different cards, but all giving the same error.

    upload_2023-1-10_15-40-30.png
     

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