PAYMENT NOT AUTHORIZED???????

Discussion in 'General Questions' started by ZubairM1, May 8, 2021.

  1. ZubairM1

    ZubairM1 Bit Poster

    Messages:
    1
    You sent Today at 5:22 PM
    I bought parallels two times and it keeps on saying "Payment not authorized" even though I used the same credit card to buy a MacBook charger off of best buy online and I got it yesterday, I think this is a problem on your side
     
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    Hi, do you have any purchase order? Could you share it's number with us please?
     
  3. zot

    zot

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    1
    i have the same problem and try many ways without chance can any one help plz
     
  4. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    Hi, do you have a purchase order number?
    Could you share it with us please?
     
  5. Idrisa1

    Idrisa1

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    1
    me too I have been trying since yesterday. any help please. order number 306096025
     
  6. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,148
    Hello, your payment status is awaiting offline payment. Kindly complete your payment. Thanks, Parallels Team.
     
  7. NileshP2

    NileshP2

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    1
    Payment not authorized
    Cleverbridge reference number

    361063021

    To ensure the most prompt and efficient service, please always refer to your reference number when you contact us.
     
  8. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    347
    Hello, we can see that your Parallels Desktop Standard Edition payment has been successful and the status of your payment is "Paid". Thanks.
     
  9. SiddhantS1

    SiddhantS1 Bit Poster

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    1
    Im facing the same issue. Made the payment and it says payment not authorized, and when i go t authorize, it gives the same prompt to authorize payment.
     
  10. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    347
    Hello, we have sent you a personal message. Please provide us with the payment reference number or email address so that we can check this further. Thanks.
     
  11. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    347
    Hello, please refer to and complete the payment using a different credit card or PayPal. Thanks.
     
  12. FedorB3

    FedorB3

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    2
    Hi, I am facing the same issue when I tried to upgrade my subscription to Pro. Please help me
    373674364
     
  13. FedorB3

    FedorB3

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    2
    Solved. I've paid from another card. Just for you info it did not work with visa and it works with master card
     
  14. RigilS

    RigilS

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    1
    I am also getting the same message and payment is keeping on getting declined..
    Any resolution here?
     
  15. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    347
    Hello, we have sent you a personal message. Please provide us with the payment reference number or email address so that we can check this further. Thanks.
     
  16. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    347
    Thank you. Please let us know if you have any additional questions.
     
  17. SrihariH

    SrihariH

    Messages:
    1
    Hi Team, I am facing the same issue. My payment is not getting authorized.
    I have tried both VISA & Mastercard. Can someone help me on the same?
     
  18. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    347
    Hello, we have sent you a personal message. Please provide us with the payment reference number or email address so that we can check this further. Thanks.
     
  19. PrakashR

    PrakashR Bit Poster

    Messages:
    1
    Hi Am facing the below attached issue. Please let us know what to do.
    Tried with different cards, but all giving the same error.

    upload_2023-1-10_15-40-30.png
     
  20. MuraliC

    MuraliC Bit Poster

    Messages:
    2
    I am also getting the same error message , tried with different Visa cards but no luck.
    Payment not authorized
    Cleverbridge reference number

    379790640

    To ensure the most prompt and efficient service, please always refer to your reference number when you contact us.
     

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