PD11: Disable "Free Up Disk Space" notifications?

Discussion in 'Installation and Configuration' started by DoniK, Oct 15, 2015.

  1. DoniK

    DoniK Bit Poster

    Messages:
    86
    PD 11.0.2, but issue occurred in earlier PD11 builds too.
    Every few days I keep receiving a banner notification: "Free Up Disk Space: Parallels Desktop can free up xx.x GB of disk space on your Mac." How can I disable these notifications? I don't want to disable all OS X notification banners for PD, just these. I have no interest in ever using the free disk space wizard to reclaim disk space, and none of my VMs have real-time virtual disk optimization enabled. These notifications are just an annoyance.
    Thanks, D

    Screen Shot 2015-10-15 at 5.37.02 AM.png
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

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    2,261
    Please check this KB
     
  3. DoniK

    DoniK Bit Poster

    Messages:
    86
    That KB tells me nothing about how to turn this off. This is an OS X banner notification, not one of your ads where I can click "don't show again". How do I disable this without turning off all OS X notifications for PD?
     
    HakanL likes this.
  4. HakanL

    HakanL Bit Poster

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    3
    I have the same issue, almost 3 years later in PD13. I have exchanged multiple messages with Parallels support and even a remote session. They don't seem to be able to even understand that I just want to turn off the notification, so for anybody in the future who would like to disable the notification, sorry, it seems that you're out of luck.
     
  5. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    960
    Hello HakanL. As you were informed by our Tier-2 team, there is, as of now, no possibility to disable the appearance of the pop-up notification "Free Up Disk Space" without disabling all OSX notifications for Parallels Desktop altogether. This issue has been forwarded to the Product Management Team as a feature request. This is expected to be addressed in a future build of Parallels Desktop. Thank you for your patience and consideration.
     
  6. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    960
    Hello DoniK. Kindly refer to my information above.
     
  7. HakanL

    HakanL Bit Poster

    Messages:
    3
    Yes, it took about 6 different support reps and a handful of diagnostics captures with remote control before they could finally tell me that the popup is hard coded and a feature request has been opened. I'm glad that it's being looked at, but it's annoying that it took so long before someone understood the issue.
     

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